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Parking Mate UK

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- Private Parking Appeal Letter”
- Penalty Charge Appeal Letter”
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Advice Centre
- Penalty Charge Notices”
- Parking Charge Notice”
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Parking Mate UK

Write Appeal
- Private Parking Appeal Letter”
- Penalty Charge Appeal Letter”
My Tickets
Advice Centre
- Penalty Charge Notices”
- Parking Charge Notice”
About

Your Private Parking Appeal

Step 1 of 5 - Ticket Info

20%

Private Parking Appeal
Getting started with your appeal
1. Appeal as the keeper
2. Provide photo evidence
3. Check signs online
4. Look for legal loopholes
5. Take your time & relax

Ticket Details
Enter Vehicle & PCN details

Which Parking Charge Notice have you received ?*
- Notice to Keeper
- Notice to Driver
- Notice to Hirer
The notice to keeper is the parking ticket received by post
The notice to driver is the ticket received on the windscreen
Vehicle Registration No. ?*
Parking Charge Reference ?*
Parking Charge Issue Date ?*
Date Format: DD dot MM dot YYYY
The Operator
Provide Operator Details

Select the operator association ?*
- BPA
- IPC
Select the parking operator?*
Please select the parking operator
Contravention
Why PCN Was Issued

What type of parking place was it?*
- Free Stay Parking
- Pay and Display
- Disabled Parking
- Permit Holders Only
- No Parking
What is the contravention?*
Where was the car parked?*
When did you visit the car park?*
Date Format: DD dot MM dot YYYY
About you
The Person Appealing

Are you liable for the PCN?*
- Yes
- No
Are you the keeper, driver or hirer ?*
- Vehicle Keeper
- Vehicle Driver
- Vehicle Hirer
Please make sure you do not reveal that you are the driver in any statements you write
Please note that you should only select driver if you have hard evidence to get the pcn cancelled
Your pcn can also be cancelled if the notice was not issued correctly to the hirer
Checking if the parking company issued the hirer notice correctly*
- I did not receive a notice to hirer, statement of liability or signed hire agreement
- The hirer details were not provided to the operator within 28 days
Please select an option below*
- I would like to nominate the driver
- The keeper did not own the car at the time of the event
- The keeper owns the car but was not driving at the time
- You bought the vehicle after the alleged improper parking.
- You sold the vehicle before the alleged improper parking.
- You hired a car, but were not the hirer at the time of the alleged improper parking.
- You provided the driver's details, but the parking company continued to pursue you.
- The vehicle was stolen or cloned
- Other
Please provide additional details

Legal Loopholes
Find legal loopholes

Please check if the statements below apply to you
Protection of Freedoms Act 2012 Checklist
- POFA 2012 is not stated on the notice
- The notice was issued after 14 days
- There is no period of parking
- The driver visited the car park more than once
Attach a copy of the notice to support your case*
Drop files here or
Appeal Summary
Provide Your Reasons

Describe how the parking event happened
If your parking ticket was issued after 14 days, there is no need to provide a summary here.
Attach Supporting Evidence
Drop files here or
Build Your Case
More Appeal Loopholes

Did you have authorisation to park?
Provide details to prove that you were allowed to park
Did the driver overstay the free parking allowed in the car park ?
- No - I did not overstay
Did the driver get some sort of authorisation to park?
- Yes
- No
Provide details why you believe the vehicle was allowed to be in the car park*
This required because you stated that the vehicle had authorisation
Did the driver have a valid pay and display permit to park ?
- Yes
- No
Does the driver hold a valid blue badge?
- Yes
- No
Please select an option if the driver parked correctly
- The driver paid the correct amount for parking
- The driver paid for parking and clearly displayed a copy of the pay and display permit.
- The driver paid the correct amount for parking
- The driver paid to park, but made a keying error with the vehicle registration number
- The driver paid to park, but entered the wrong vehicle registration number
- All ticket machines were out of order
- The driver was parked in an area that was free to park
Please select an option if the driver parked correctly
- The driver was still within the time you paid for
- The driver correctly displayed the pay and display permit
- The driver paid the correct amount for parking
- The driver paid to park, but made a keying error with the vehicle registration number
- The driver paid to park, but entered the wrong vehicle registration number
- All ticket machines were out of order
- The driver was parked in an area that was free to park
Did the driver leave the car park within 10 minutes after your parking expired?
- Yes
Did the driver leave the car park within 10 minutes after your parking expired?
- Yes
Did the driver have authorisation to park ?
You must provide evidence such as a parking permit, tenancy agreement or lease to show that you have the authorisation to park or you own the space.
- The driver had authorisation to park from the lease holder
- The driver had a valid permit to park
- The driver authorised the vehicle on the machine
Do you have a copy of the lease which shows full entitlement to use the parking space?
- Yes
- No
Please provide a copy of the parking permit or evidence
Drop files here or
Please provide a copy of the lease*
Drop files here or
Attach Supporting Evidence
Drop files here or
Check if notice complies with POFA 2012
A notice issued by private companies has to be issued correctly by law

Check Signage
Find Signage Loopholes

Please confirm issues with signs
Please check if the signage was poor, not visible or hard to read at the car park
- There was no sign at the entrance of the car park
- There were no visible signs around the car park
- The text on the sign was too small and not readable
- The sign was not possible to read due to poor contrast
- It was dark and the sign was not lit or illuminated
- The signage was vandalised
Reasons related to signage in the operator's car park
Information on signage should be clear and readable from your vehicle
- There was no sign at the entrance of the car park
- There were no visible signs around the car park
- The text on the sign was too small and not readable
- The sign was not possible to read due to poor contrast
- It was dark and the sign was not lit or illuminated
- The signage was vandalised
Provide Evidence of Poor Signage*
Please obtain photos from the operator website or google maps if required.
Drop files here or
Operator Evidence
Ask Operator to Provide Evidence

ATA & ICO Checklist
Request evidence from the operator
- Landowner Authorisation
- All photos taken of the vehicle
- Photos of Signage Operator Relies on
- Please provide a Copy of the DVLA Keeper Data Request
- ANPR Record of the Vehicle
- Pay and Display Report
- Provide Evidence of Grace Period
- If Landowner has Genuine Customer Clause

Your Details
Add your personal details

Your Name*
First Last
Keeper Address*
Street Address City ZIP / Postal Code Country
Email*
For a copy of your letter and to manage your letters
Phone Number*
If we need to advise you further and for correspondence. No sales 🙂
Your Letter Review
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Your Appeal Guide
Preview Your Step by Step Guide

A copy of this guide will be provided if you make any donation.
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Support Our Team
Support our team with a donation
Do you want to Support Parking Mate UK?*
Please support the hardworking team making it easy for you to appeal parking tickets
- No Donation
- Donate £2.99
- Donate £4.99
For your donation, you will receive a copy of the appeal guide to help you win your appeal
Please consider donating to get a copy of the appeal guide
Total
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Parking Mate UK is a registered name of The Good Customer Company Ltd.
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