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Get Started

Step 1 of 18 - Introduction

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Appeal Checklist

How To Prepare Your Appeal

  1. 1. Provide your Parking Charge Notice details
  2. 2. Answer simple questions about your case
  3. 3. Add your explanation to improve your case
  4. 4. Pay £4.99 for your letter & instructions
  5. 5. Submit your appeal to the parking company.

Relax, we will guide you step by step in your appeal.

Which Parking Charge Notice have you received ?*A Notice to Driver is usually put on the windscreen, the others are sent by post.
Please tell us how your parking charge notice was issued. This will help check if it was issued correctly.

A notice to keeper is usually sent by post.

The notice to driver is the ticket usually placed on the vehicle windscreen

The notice to hirer is sent if you have hired the vehicle

Scotland or Northern Ireland

Residents of Scotland can get out of a parking charge using legal loopholes

Scotland
Do you live in Scotland or Northern Ireland?*Simply confirm if you live in Scotland or Northern Ireland. The law works differently in these countries.

Good news, we will prepare your appeal because the law says that the vehicle keeper cannot be held liable for a private parking ticket issued in Scotland or Northern Ireland.

You can read more about POFA 2012 in Scotland and NI here.

Please enter your PCN detailsEnter the parking ticket details here

You can find the details on your

About The Ticket IssuerProvide details about the company that issued your parking charge notice.

Please select the parking operator

Select the operator association ?*The logo will be at the bottom or top of your letter.
Are members of the BPA or IPC?

Not sure? Click below to see which association they are members of

  • See IPC Operators
  • See BPA Operators

will be listed on one of these.

Please Choose > BPA

About The Car ParkTell us why the ticket was issued here

What type of car park was it?*No Parking or Restricted parking means only the landowner can bring a claim for trespass and not the parking company
Was it a paid, free or restricted parking space?

Did you go the car park more than once on the same day?*
If you went to the car park multiple times on the same day, click "Yes", otherwise, click "No"

About you

This is to confirm if the person appealing is the registered keeper.
Were you the registered keeper when the vehicle was driven?*Please choose yes if you are either the registered keeper or driver. Please choose "no" if someone else is liable

Please select an option below*
If you were not the owner, you should provide the full name and address of the owner and attach evidence.

Important Information

We will now check if your parking charge notice was issued correctly.

  1. If there is evidence for the breach.
  2. Simply answer a few questions about your situation.
  3. That's all, we will generate your appeal and submit it for you

Important Information

is known to issue tickets after 14 days and don't use Protections of Freedoms Act 2012

So simply check if your ticket was issued within 14 days and if not, you should

  1. Appeal as the Registered Keeper
  2. Select "the ticket was not issued in 14 days"
  3. Select "POFA 2012 is not used"
  4. That's all, we will generate your appeal and provide next steps.

Horizon PCN Checklist

If the wording at the bottom of your PCN matches the image below, simply tick "Horizon will recover payment from the driver".

Will Horizon recover payment from the driver?
Check if the wording of your Horizon PCN has this wording at the bottom, if yes, tick the box below.
Appeal Checklist
Was your letter sent to you within 14 days of parking?*
A notice must be issued within 14 days to the registered keeper. If not, then it must be cancelled.

Does the notice say it was issued under POFA 2012?*
POFA 2012 (Protections of Freedoms Act 2012) must be mentioned on your letter, if not, the registered keeper is not liable for the PCN.

Was the Notice to Hirer issued together with the correct documents?*
Together with the Notice to Hirer, you must also receive a Statement of Liability and a copy of the Hire Agreement

Drop files here or
Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 10 MB, Max. files: 4.
    Do you want to appeal as the keeper, driver or hirer ?*We recommend you appeal as the keeper if in doubt. If not selected, keeper will be used as "default"

    Based on the previous selections, we recommend appealing as the driver

    Based on the previous selections, we recommend appealing as the keeper

    Because you received a notice to hirer, please select "Hirer"

    Build Your CaseSelect reasons to contest your ticket

    Do any of the following ready made reasons apply to your case?
    Did the driver overstay the free parking allowed in the car park ?
    Did the driver get some sort of authorisation to park?

    Did you or the driver pay for parking or have a permit?*
    Does the driver display a valid blue badge?
    Please select an option if the driver parked correctly
    Please select an option if the driver parked correctly

    Did the driver leave the car park within 10 minutes after your parking expired?
    Did the driver leave the car park within 10 minutes after your parking expired?
    Did the driver have authorisation to park ?
    You must provide evidence such as a parking permit, tenancy agreement or lease to show that you have the authorisation to park or you own the space.
    Do you have a page from the lease which shows full entitlement to use the parking space?
    The lease section should show that the tenant has access to the parking space
    Drop files here or
    Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 10 MB.
      Drop files here or
      Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB.
        Drop files here or
        Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB, Max. files: 4.

          Describe how the parking event happened

          Our AI will update it for you when preparing your letter.
          Your comments summarised by AI
          Drop files here or
          Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB, Max. files: 4.

            Were the signs clear and easy to read?

            Signs are VERY important, so take your time to answer these questions.
            Did you see signage around the car park?

            Which option which best describes the signage at the car park?
            Which option which best describes the signage at the car park?
            Information on signage should be clear and readable from your vehicle
            Please obtain photos from the operator website or google maps if required.
            Drop files here or
            Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB, Max. files: 5.

              Evidence Requested

              Select the evidence you want to request from
              Request evidence from the operatorPlease select the items which items the operator should provide to prove they have a valid claim.
              Recommended options have been selected for you

              Vehicle Keeper Details

              Name of Vehicle Keeper
              Your Name*
              For a copy of your letter and to manage your letters
              If we need to contact you

              Address For Correspondence

              Your Address*
              Please confirm the post code on your parking charge notice.
              This is only required for Civil Enforcement Appeals

              Appeal SummaryClick here to see a preview of your letter

              Ok, please click Next to finish your letter

              Your Appeal Is Ready

              1. Your appeal letter for is ready to send.
              2. We will confirm if your appeal has been submitted to .
              3. If your appeal is not submitted, we will give you instructions on how to send it.

              Please click "Go to Payment" and accept the terms to finish

              Private Parking Appeal Letter*
              This field is for validation purposes and should be left unchanged.