Royal Borough of Greenwich / Code 02

Greenwich Code 02 PCN Appeal (2026)

Received a Code 02 PCN from Greenwich? A loading ban changes the usual yellow-line exceptions. Check the kerb marks, loading times and whether the stop was for loading, passenger assistance or something beyond your control.

Start with a free Code 02 PCN assessment. Our £9.99 Automated Penalty Charge Appeal Service includes preparing and submitting your formal representation and tribunal appeal.

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Car beside double yellow road lines, paired yellow kerb marks and a no-loading sign.
Illustrative scenario: car beside double yellow road lines, paired yellow kerb marks and a no-loading sign.

1. What does Greenwich Code 02 mean?

Code 02 concerns waiting or loading where both waiting and loading restrictions were in force. A single yellow line and a single kerb mark can operate at different times. Double yellow lines restrict waiting throughout the day, but the loading ban still needs to be identified. DfT guidance explains the kerb marks and associated signs, including arrangements in restricted parking zones.

Contravention
Code 02 concerns waiting or loading where both waiting and loading restrictions were in force
Category
On-Street Parking PCNs
Issuing authority
Royal Borough of Greenwich
Formal representation deadline
28 days beginning with service of the Notice to Owner or postal parking PCN.
Penalty and discount
Use the charge and discount printed on your PCN; the applicable amount depends on the notice and contravention date.
Initial discount
The initial 50% discount applies for 14 days beginning with PCN service, or 21 days for an approved-device postal parking PCN. An early challenge may lead to a renewed discount if rejected; check the council's policy and the amount and deadline in its reply.
Appeal route
Greenwich, then London Tribunals after a formal Notice of Rejection.
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2. What must Greenwich establish?

Yellow lines convey waiting restrictions; yellow kerb marks convey loading restrictions. Read a part-time loading ban's days, hours and arrows separately from the waiting plate. Double kerb marks normally indicate an all-time loading ban.

Check any restricted parking zone entrance before relying on missing lines or kerb marks. Photograph the whole arrangement and the vehicle's position, not just one sign panel.

Source diagram showing a pair of yellow loading-restriction marks on the kerb
Illustrative paired yellow kerb marks from the manual, shown separately from road-edge lines. Source: Department for Transport, Traffic Signs Manual, Chapter 3 (2019). Crown copyright 2019.
  • Both the waiting restriction and the loading restriction must cover the vehicle's position and operate at the alleged time under the applicable order.
  • The signing must convey the loading ban as well as the waiting restriction. Their operating hours need not be the same.
  • Ordinary loading or unloading does not excuse a stop during an active loading ban, and a Blue Badge does not override that ban.
  • Necessary passenger boarding or alighting, an unavoidable stop or another claimed exception must be assessed separately against the order and the actual activity.
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3. Grounds and exemptions for a Greenwich Code 02 appeal

The statutory ground must match what happened. These code-specific points explain how to establish it.

Necessary boarding or alighting is different from loading goods, and a no-waiting restriction is different from a no-stopping restriction. A Blue Badge does not permit parking during an active loading ban. Emergency work or an unavoidable breakdown needs its own facts and the relevant exception; a brief delivery does not become exempt simply because the driver stayed nearby.

  • The loading restriction did not operate at the PCN time. Photograph the entire plate, including days, hours and arrows, and distinguish it from the waiting restriction above it.
  • The vehicle was outside the length covered by the loading ban. Show its position relative to the kerb marks and the sign's directional arrows; a close-up of the plate alone may not establish where the restriction starts.
  • The restriction was not adequately conveyed. Explain the actual missing, obscured or contradictory information. Check any restricted-zone entry signs before arguing that absent yellow lines or kerb marks alone invalidate the PCN.
  • The stop was necessary to set down or collect a passenger, including evidenced assistance, or resulted from circumstances beyond the driver's control. Give the duration and activity and check the applicable order. Ordinary loading is not an answer to an active loading ban.
  • The alleged parking contravention did not happen, including where a relevant exemption applied or the restriction was not adequately signed.
  • You were not the owner at the relevant time: you never owned the vehicle, sold it before the event or acquired it afterwards.
  • The vehicle was under someone else's control without the owner's consent at the time of the alleged contravention.
  • You are a vehicle-hire firm and the vehicle was hired under a qualifying agreement with a signed statement accepting PCN liability. Supply the hirer's name and address.
  • The authority is demanding more than the penalty legally applicable to this case.
  • The authority failed to comply with a statutory requirement in imposing or recovering the penalty: a procedural impropriety.
  • The traffic order relied on is invalid, except an order subject to Part 6 of Schedule 9 to the Road Traffic Regulation Act 1984.
  • For a postal PCN relying on prevented service or a qualifying drive-away under regulation 10(2)(b) or (c), nobody prevented the officer from attaching or handing over the PCN. This is not the ground for an approved-device postal PCN.
  • The enforcement notice should not have been served because the penalty was already paid in full, or at the valid discounted amount by the applicable deadline. Paying a parking tariff is different from paying the penalty.
[1][2][3][4]

4. How to make a formal representation to Greenwich

For a parking PCN attached to the vehicle or handed to the driver, send an informal challenge to Greenwich. Formal representations are made against the Notice to Owner, or directly against a postal parking PCN, within 28 days beginning with service. Respond to the formal notice even if an earlier informal challenge is unanswered.

The initial 50% discount applies for 14 days beginning with PCN service, or 21 days for an approved-device postal parking PCN. An early challenge may lead to a renewed discount if rejected; check the council's policy and the amount and deadline in its reply.

For the initial parking challenge stage described before a Notice to Owner, Greenwich says an unsuccessful challenge made within the first 14 days receives a further 14 days to pay the discounted amount, counted from the decision letter's date. This summary is confined to that parking-stage process, not a discount promise for London moving-traffic representations.

  • Wide photographs locating the vehicle beside the relevant kerb marks and signs.
  • The complete loading plate, including any arrow, time change or event-day condition.
  • The council's photographs and observation notes showing the recorded activity and times.
  • A passenger-assistance statement, breakdown record or other document explaining a claimed exception.
  1. Open Greenwich's PCN service below. Enter the PCN reference (prefix GR) and vehicle registration to find the notice and evidence.
  2. Greenwich's appeal page links to the same PCN portal for an appeal and a formal representation. Have your vehicle registration and PCN reference beginning GR ready.
  3. Include your name and address, your email address if you have one, a clear explanation of your reasons and copies of supporting evidence. The council accepts online or postal challenges, but not appeals by telephone or in person.
  4. For a parking Notice to Owner, use the formal representation option or complete and return the Notice to Owner to Parking Services. Follow the instructions for the notice you actually received.
  5. Explain which part of the Code 02 allegation you dispute. Include the PCN reference, vehicle registration, your address and copies of photographs or records supporting each point.
  6. Postal alternative: Parking Services, Royal Borough of Greenwich, PO Box 1621, Northampton NN1 9LA. Allow time for receipt before the deadline and retain proof of posting.
  7. Save the full submission, attachments and dated acknowledgement.
[11][12][6][1][2][3][8][5][9]

5. How long does Greenwich have to respond?

Greenwich must serve its decision within 56 days beginning with receipt of qualifying formal representations. If it fails to comply, those representations are deemed accepted. This statutory period applies to formal representations, not an informal challenge or a request for photographs.

[6]

6. If Greenwich rejects your representation

A formal Notice of Rejection explains Greenwich's decision and how to appeal to London Tribunals. You have 28 days beginning with service of that notice to pay or register your tribunal appeal.

Compare the reply with the Code 02 grounds and evidence you submitted. Identify any unanswered point, missing evidence or inconsistency between the restriction and the recorded event. Keep the rejection notice and the appeal details supplied with it.

An informal rejection is different: formal representations can be made if a Notice to Owner follows.

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7. Taking your Greenwich appeal to London Tribunals

London Tribunals is independent of Greenwich. Use the registration instructions and verification details in the Notice of Rejection, upload your evidence and explain why the alleged Code 02 contravention or liability is disputed.

There is no fee to register the appeal. If it is refused, the full penalty is normally payable; an earlier discount does not automatically continue. If registering late, explain the delay so the adjudicator can decide whether to accept the appeal.

Read Greenwich's evidence pack and respond to the points relevant to your case. Keep to the tribunal's directions and evidence deadlines.

[6][10]

Tribunal examples relevant to Code 02

These London Tribunals decisions illustrate issues relevant to Code 02. They involve the authorities named below, not necessarily Greenwich. Use the reasoning that matches your evidence; these are not Greenwich-specific outcomes.

Zone entry signs did not resolve misleading conditions at the parking position

London Borough of LewishamAppeal allowed

Case 2250289629 / 2025-09-09 / Adjudicator Sean Stanton-Dunne

Sean Stanton-Dunne accepted that the restricted-zone entrances were signed but found the overall information inadequate where the vehicle stood. The apparent parking strip and distant repeater sign mattered together.

I am not satisfied on balance that the signage was adequate.

Sean Stanton-Dunne, case 2250289629
Read the case commentary

An order and maps did not prove the alleged parking event

London Borough of SouthwarkAppeal allowed

Case 2250022866 / 2025-05-01 / Adjudicator Belinda Pearce

Belinda Pearce allowed the appeal because the authority had not supplied evidence substantiating the alleged contravention. The parking order and plans did not establish what the vehicle was doing at the relevant time.

In the absence of evidence to substantiate the assertion I can find no contravention proved.

Belinda Pearce, case 2250022866
Read the case commentary

2025 London Tribunals results: shared context

160 of 557 recorded cases were allowed (28.7%).

London Tribunals archive: unique case references with a decision date in 2025, across London authorities. Exact-label family aggregate, not an individual-code success rate or all PCNs issued. Outcomes use the archive's Appeal decision field and include uncontested allowances. The label identifies a waiting/loading-ban family, not individual kerb-mark patterns or local orders. These are London-wide results, not Greenwich-only statistics.
Recorded outcomeCases
Allowed160
Refused397
Total557

Full Code 02 PCN Appeal Guide

Read the detailed legislation, signage requirements, exemptions and case analysis for this contravention.

Read the full Code 02 PCN Appeal Guide

Sources and references

  1. PATROL: Contravention codes and suffixes

    Contravention codes and suffixes

  2. Department for Transport: On-street parking control signs and road markings

    On-street parking control signs and road markings

  3. Department for Transport: Blue Badge rights and responsibilities in England

    Blue Badge rights and responsibilities in England

  4. London Tribunals: grounds of appeal for parking

    Nine parking grounds. Read with SI 2022/576 regulation 5 for the hire, traffic-order, postal-service and already-paid conditions.

  5. England's 2022 parking representation requirements

    Regulation 5(2), (4)-(8): grounds, compelling reasons, ownership and hire particulars. Regulation 4 limits the postal-PCN route to an unpaid penalty; regulation 3 distinguishes informal challenges and formal notices.

  6. England's statutory deadline for deciding formal representations

    Regulation 6(2)-(7): late representations, consideration of evidence, decision service within 56 days of receipt, rejection requirements and deemed acceptance.

  7. England's independent parking appeal requirements

    Regulation 7(1)-(8): 28 days beginning with rejection service, adjudicator's power to allow more time, appeal outcomes and recommendations on compelling reasons.

  8. England's 2022 parking notice and service rules

    Regulation 2 defines the applicable discount date; regulations 9-11 govern vehicle and postal PCNs; regulation 20 covers the Notice to Owner; regulations 21-23 cover later recovery. Schedule 2 specifies notice contents.

  9. DfT: statutory guidance on civil parking enforcement in England

    Collecting penalty charges; informal challenges; formal representations; notification of outcomes; adjudication. Distinguishes statutory duties, discount re-offer guidance and discretion.

  10. London Tribunals: preparing your appeal

    Registering an appeal, verification details and supporting evidence.

  11. Royal Borough of Greenwich: Appeal a Penalty Charge Notice

    Opening Appeal a PCN online link; required details and GR reference; postal address; Initial challenge; Formal appeal / Make a representation and its portal link. Read in the browser because the page reader returned 403. Initial-challenge discount summary is limited to the parking / Notice to Owner sequence.

  12. Royal Borough of Greenwich: PCN details portal

    PCN Details entry page: vehicle registration and PCN fields, contravention information; the council appeal page expressly links here for appeals and representations. No lookup submitted.

About Parking Mate UK

For Code 02, we focus on waiting and loading bans: the restriction at the location, the evidence recorded and the ground that answers the allegation. We use relevant London Tribunals decisions to help identify what makes that evidence persuasive.

The 2025 London-wide analysis above covers 557 decisions: 160 allowed and 397 refused. Its stated category scope applies; these are not Greenwich-only figures.

Send us your Greenwich Code 02 PCN for a free assessment. Parking Mate UK prepares and submits your formal representation to Greenwich and handles your London Tribunals appeal, with support online and on WhatsApp.

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