Last updated: 27 March 2026

About the service

Parking Mate AI provides an AI-powered parking ticket analysis and appeal letter drafting service. We analyse parking tickets for potential defects and generate professionally worded letters that you can use to challenge parking charges. We are not a firm of solicitors and do not provide legal advice.

What we do and do not provide

We provide analysis of parking tickets against known regulatory requirements, codes of practice, and procedural standards. We generate appeal letters citing specific defects found on your notice. We do not guarantee that any appeal will succeed. We do not provide legal advice, legal representation, or act as your solicitor. The decision to submit an appeal and the responsibility for any outcome rests with you.

Payments and refunds

The initial defect check is free. If you choose to purchase an appeal letter or other paid service, payment is processed securely through Stripe. Prices are displayed at the point of purchase and include VAT where applicable. Refund requests are considered on a case-by-case basis. Contact info@parkingmateuk.com for any payment queries.

Your responsibilities

You are responsible for providing accurate information about your parking ticket and circumstances. You are responsible for reviewing any appeal letter before submitting it. You are responsible for meeting any deadlines set by parking operators, councils, courts, or tribunals. We will highlight relevant deadlines where we can, but the responsibility for timely action is yours.

Limitation of liability

Parking Mate AI is not liable for the outcome of any appeal, challenge, or court case. We are not liable for any losses arising from your decision to appeal or not appeal a parking charge. Our liability is limited to the amount you paid for the specific service in question.

Intellectual property

The content, design, and functionality of parkingmateuk.com are the property of Parking Mate AI. Appeal letters generated for you are licensed for your personal use in connection with the specific parking charge they were generated for.

Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page with the date of the last update shown above.

Contact

For any questions about these terms, contact us at info@parkingmateuk.com.