Frequently Asked Questions
How to stop enforcement
As soon as you send an application to the Northampton County Court, bailiff enforcement will be stopped by 4pm the next working day and bailiffs can not contact you again until you receive a response to your application from the TEC. Please process above for forms to complete.
If the bailiff has not behaved correctly
Bailiffs may only enter your home if you invite them in or the opportunity to enter was not by force. They must however treat you fairly and if you are vulnerable, such as in financial difficulty, disabled, pregnant, have trouble speaking english, they must take extra care. Failure to do so is the basis of a complaint to the council and LGO.
Support for bailiff enforcement
You can use our apps to write witness statements and statutory declarations. If we need to write a letter of complaint to the council, we can prepare your correspondence and handle the complaint for you. Please get in touch with us via the home page.
Raising a complaint
If you believe that the enforcement process has not been fair, you can raise a complaint to the council and should you be unhappy with their response, you can then complain to the Local Goverment Ombudsman. The ombudsman can only investigate issues relating to wrongful enforcement and not the reasons related to the PCN itself.