Driver Scans QR Code
The driver scans a unique QR code on their phone and uploads a photo of the parking ticket. The case is logged instantly with no manual data entry.
Business Parking Management
Your Drivers Scan. We Prepare The Appeal, They Send.
Give every driver a QR code. When they get a parking ticket, they scan, upload the notice, and explain what happened. Parking Mate UK assesses the case, identifies every appeal ground, and generates a professional letter. Run a few of your own notices through the portal right now and see exactly what your drivers and back office would receive.
Fleet & Property TeamsQR Code IntakeNo Legal Expertise Needed
For Your Drivers
Give every driver the tools to challenge their ticket
When a driver gets a parking ticket, paying it should not be the automatic response. Parking Mate UK educates your drivers on when a notice can be challenged, what evidence to collect, and prepares a professional appeal letter for them in minutes. No legal knowledge needed from anyone on your team.
Driver Appeal Tools
PCN Workshop
Clear your backlog and optimise how you handle PCNs
Have a pile of outstanding notices your team has not got around to? Upload them through the portal and start clearing the backlog today. Each notice is assessed individually and a letter generated. No scheduling needed, no waiting for a callback. Start with a handful, see what gets produced, and take it from there.
Start ProcessingHow it works
How It Works
Three steps. No legal expertise required.
Parking Mate UK Assesses
The notice is assessed against wording, signage rules, timing requirements, POFA obligations, procedural standards, driver account, and evidence.
Back Office Gets a Report
Your team receives a notification with the assessment and a letter ready to send. Weekly reports summarise all active cases, outcomes, and savings.
What you get
What Your Business Gets
QR code intake for drivers
Every driver gets a unique QR code linked to your account. When they receive a ticket, they scan, upload a photo, and explain what happened. No app download, no manual entry.
Professional appeal letters
When grounds are found, a solicitor grade appeal letter is generated automatically, covering the specific legal, factual, and procedural issues on the notice.
Central case tracker
Every case is logged in one place. See which tickets have been challenged, which are awaiting response, and which have been resolved. No chasing individual cases.
Weekly reports
Receive a summary of new cases, active appeals, outcomes, and savings every week. No manual tracking required from your team.
Every stage covered
Private parking charges, council PCNs, charge certificates, debt recovery letters, letters before claim, and county court claims. One service handles every notice type at every stage.
Court defence support
If an operator or council escalates to county court, the same case assessment powers a structured defence. No separate process, no additional intake required.
FAQs
Business Service FAQs
How does the QR code system work?
Each driver or team gets a unique QR code linked to your business account. When a driver receives a parking ticket, they scan the code on their phone, upload a photo, and explain what happened. The case is logged and assessed automatically. No app download required.
What types of parking tickets can you process?
Private parking charge notices from any UK operator, council penalty charge notices, charge certificates, debt recovery letters, letters before claim, and county court claims.
How quickly are tickets processed?
Most tickets can be started within minutes of upload. Once the notice, account details, and evidence are captured, the appeal letter is generated for review.
Do we need legal expertise in our team?
No. Parking Mate UK handles the technical assessment and drafts the letters. Your team only needs to review and approve before sending.
What does the weekly report include?
New cases logged, active appeals awaiting response, outcomes received, total savings from successful challenges, and any cases needing manual attention.
Can you process multiple tickets from the same site?
Yes. Multiple tickets from the same operator or location can be processed as a batch, with common defects identified across the set.
What happens if an operator takes us to court?
The same case assessment that powers the initial appeal also powers a structured court defence. Your defence pack is built from the notice history and evidence already on file.
How much does the business service cost?
Start on the portal now and process a notice or two to see what gets produced. Fleet pricing is on our pricing page, or contact us to discuss volume arrangements.
See It For Yourself
Go to the portal, upload a few real notices from your fleet, and see what gets produced. No demo call needed. The process your drivers and back office would use is live and ready to test right now.
What's Included
- QR code intake setup
- Central case tracking
- Weekly outcome reports
- Court defence support