Code 73 PCN Appeal: Car-Park Payment

1. What does Code 73 mean?

Code 73 is a council car-park payment allegation. It is different from code 82, where paid time expired, and code 83, which concerns displaying a ticket or clock. Start by establishing whether a payment was due and whether the council matched the correct transaction to your vehicle.

Contravention

Code 73 is a council car-park payment allegation

Category

Council Car Park PCNs

Procedure covered

Civil parking PCNs in England, including London; vehicle PCN or postal PCN, formal representations and independent appeal.

Formal representation deadline

28 days beginning with service of the Notice to Owner or postal PCN.

Formal decision deadline

56 days beginning with receipt of qualifying formal representations, including service of the authority's decision.

Initial discount

50%: 14 days beginning with PCN service, or 21 days for an approved-device postal parking PCN. Any later offer has its own terms.

Tribunal appeal deadline

28 days beginning with service of the Notice of Rejection; the adjudicator can allow more time.

London borough parking penalties

Band A: £160 higher level or £110 lower level. Band B: £140 higher level or £90 lower level. The location, contravention and applicable date determine the charge.

TfL red-route penalties

TfL currently lists £160, reduced to £80 during the applicable discount period. These are separate from borough parking bands.

Parking penalties outside London

England's standard bands are £60 higher/£40 lower or £70 higher/£50 lower. Check the authority's applicable band and any authorised departure. These are not UK-wide rates; other jurisdictions have separate schemes.

2. When a Parking Charge Is Due

• A parking charge must have been payable for this vehicle, place and time under the applicable order and tariff, after any qualifying concession.
• The tariff and payment instructions should identify the charging hours, amount due and accepted payment methods, including the correct location code where needed.
• The council's payment check must address the correct registration, car park and session. A completed payment covering the visit differs from a pending bank authorisation.
• The allegation must be non-payment, not simply an unreadable ticket or expired paid time. A reported payment-system failure needs its own timeline and displayed alternatives.

3. Signs and restrictions for Code 73

Photograph the tariff board and payment instructions, including charging hours, location code and any concession terms. A general parking sign does not explain the amount due or how to pay.

If instructions or equipment failed, record the fault and which alternatives were displayed. Keep that issue separate from any paper-ticket display requirement.

4. Grounds to challenge a Code 73 PCN

The statutory ground must match what happened. These code-specific points explain how to establish it.

• Payment covered the vehicle, car park and time. Supply the successful session confirmation, location code, registration and start and end times. A pending bank authorisation is not necessarily a completed parking purchase.
• No payment was required then. Show the tariff board, charging hours or a valid local concession. Free parking may still require a ticket or registration, so distinguish payment from a separate display condition.
• The payment was recorded incorrectly. Compare the app session and registration with the council's search. Explain a wrong-character or location-code error honestly and ask for the applicable correction or discretion policy; a payment elsewhere is not automatically valid here.
• The required payment system failed or its instructions were misleading. Preserve the error, machine number and fault report, and explain which alternatives were actually offered and usable. A broken machine does not automatically make a car park free.

5. Statutory parking appeal grounds

• The alleged parking contravention did not happen, including where a relevant exemption applied or the restriction was not adequately signed.
• You were not the owner at the relevant time: you never owned the vehicle, sold it before the event or acquired it afterwards.
• The vehicle was under someone else's control without the owner's consent at the time of the alleged contravention.
• You are a vehicle-hire firm and the vehicle was hired under a qualifying agreement with a signed statement accepting PCN liability. Supply the hirer's name and address.
• The authority is demanding more than the penalty legally applicable to this case.
• The authority failed to comply with a statutory requirement in imposing or recovering the penalty: a procedural impropriety.
• The traffic order relied on is invalid, except an order subject to Part 6 of Schedule 9 to the Road Traffic Regulation Act 1984.
• For a postal PCN relying on prevented service or a qualifying drive-away under regulation 10(2)(b) or (c), nobody prevented the officer from attaching or handing over the PCN. This is not the ground for an approved-device postal PCN.
• The enforcement notice should not have been served because the penalty was already paid in full, or at the valid discounted amount by the applicable deadline. Paying a parking tariff is different from paying the penalty.

6. Applicable exemptions

Check the car park's own permit and concession terms. A Blue Badge, electric charging payment or appointment nearby does not universally remove the parking charge. If a specific exemption covered you, supply the registration, eligibility and date needed to verify it.

7. Evidence for your Code 73 appeal

• The completed parking transaction with its session reference, location and registration.
• The tariff board and machine instructions as they appeared on the parking date.
• A time-stamped fault screenshot, helpline report or machine receipt relevant to the failed purchase.
• The permit, concession or free-parking terms relied on, together with proof that their conditions were met.

8. How to challenge your Code 73 PCN

These stages cover civil parking PCNs in England, including London, for on-street parking and council car parks. Private Parking Charge Notices, clamping or removal, and notices under other UK or specialist local schemes have separate procedures.

A PCN attached to the vehicle or handed to the driver can be challenged informally before a Notice to Owner is served. If a Notice to Owner arrives, its recipient must make formal representations against that notice even if an earlier challenge is still unanswered. Liability normally rests with the owner, not simply whoever was driving.

A postal parking PCN under the English 2022 scheme is itself the formal notice: make representations against it without a separate Notice to Owner. Formal representations against either notice must reach the authority within 28 calendar days beginning with the date of service. Count the service date as day one, not the date of the parking event. If submitting late, explain the delay; the authority may disregard late representations.

The initial 50% discount runs for 14 days beginning with service for a vehicle PCN or a postal PCN based on prevented service or a qualifying drive-away. An approved-device postal parking PCN has 21 days beginning with service. The discount deadline is separate from the formal representation deadline.

An early challenge may lead to a renewed discount if rejected, depending on the authority's policy and written reply. DfT recommends considering a further 14-day offer after rejecting a challenge received during the discount period; this is not an automatic entitlement. Check any new amount and expiry date in the reply.

State whether you paid, were exempt or could not complete the required transaction. Attach the relevant confirmation and identify the exact mismatch. For a machine failure, give a short timeline of attempts and the instructions displayed rather than merely saying the machine was broken.

1. Identify the current notice and use its challenge or formal-representation instructions. Submit through the issuing authority's stated service or postal address.
2. Give the PCN reference, vehicle registration, location and date. Select the relevant ground and explain the facts supporting it; identify any request for discretionary cancellation separately.
3. Attach clear copies of relevant photographs, payment or permit records, delivery evidence and correspondence. Link each document to the point it supports and retain the originals.
4. For ownership, hire or use without consent, include the relevant records. Provide known buyer or seller details for an ownership change, or hirer details and the qualifying hire documents where applicable.
5. Keep the submitted text, every attachment and the dated acknowledgement. For post, retain proof of posting and any delivery evidence; the formal deadline concerns the authority's receipt.

9. When the authority must respond

For formal representations under England's 2022 parking rules, the authority must consider your representations and supporting evidence and serve its decision within 56 days beginning with the date it receives them. This covers representations made in the required form and manner that are in time, or late representations the authority has not disregarded. Receipt is day one; the deadline concerns service of the decision, not simply writing or posting it.

If the authority fails to comply within that period, the representations are deemed accepted. It must cancel the relevant Notice to Owner or postal PCN, refund any sum paid in relation to it and send confirmation of cancellation. Keep the submission acknowledgement, notice and delivery records to establish the dates.

The statutory 56-day rule does not apply to an informal challenge against a vehicle PCN or to a request for photographs. An unanswered informal challenge does not remove the requirement to respond formally if a Notice to Owner is served.

10. If your parking challenge is rejected

An informal rejection is not a tribunal decision. You can pay on the terms offered, or make formal representations if a Notice to Owner is served. Address the reasons given and include the evidence again at the formal stage.

A formal Notice of Rejection gives 28 days beginning with its service to pay or appeal to the independent adjudicator. It must explain the appeal route. If your appeal is late, include the reasons for the delay; the adjudicator decides whether to allow more time.

A later Charge Certificate can increase the penalty by 50%, followed by debt registration and an Order for Recovery if unpaid. Those documents have distinct procedural remedies, not a fresh ordinary appeal against the parking event.

11. Appeal to the independent tribunal

Use the tribunal identified in the Notice of Rejection. London civil parking appeals go to London Tribunals; relevant appeals elsewhere in England and Wales go to the Traffic Penalty Tribunal. Welsh notices follow their own regulations. There is no fee to lodge a parking tribunal appeal.

The statutory grounds above are the basis for the adjudicator's decision. You can also explain compelling circumstances, but mitigation alone is not a statutory ground: the adjudicator may recommend that the authority reconsider cancellation rather than allow the appeal on that basis.

If the appeal is allowed, the penalty is cancelled. If refused, the full penalty is normally payable under the decision's instructions; an earlier discount does not automatically continue through the tribunal stage.

1. Register the appeal using the rejection's reference or verification details and select the ground that applies. Save the registration confirmation.
2. Provide the PCN, formal representations, rejection and relevant supporting evidence. Explain which findings or reasons you dispute.
3. Read the authority's evidence and respond to any factual errors or missing points. Add further documents within the tribunal's stated evidence timetable.
4. Choose from the available hearing or written-decision options and follow the tribunal's directions. Keep the final decision with your case records.

Parking payment, ticket display and paid-time expiry (family aggregate)

328 of 1,179 recorded cases were allowed (27.8%).