How to deal with threatening debt recovery letters from Debt Recovery Plus, CST Law, BW Legal, Trace Recovery, ZZPS
Receiving a letter from the debt recovery company can be very stressful. Most letters demand increased payments of up to £170 for the parking charge notice and threaten to take legal action. However, we will show you how to complain and set things right if you have not been treated fairly.
If you have not been treated fairly, the first step is to complain to the BPA or IPC. The BPA and IPC set the rules on how private parking companies should operate. If you have evidence that you have not been treated fairly, you should open a case to log your complaint. The instructions on how to log a complaint are provided below.
The IPC manage private parking operators and set the rules for them. If an IPC member has not treated you fairly, here is how you can submit a complint to the IPC.
Depending on where the parking ticket was issued, you may be able to complain to the landowner and get your parking ticket cancelled.
Remember that landowners have the power to cancel any parking ticket issued to their employees or customers. This is the easiest way to get a parking ticket cancelled.
How to get a parking ticket cancelled as a customer
If you were a customer at your favourite restaurant, hotel, or supermarket, you should contact them and ask if they will cancel the parking ticket. As the landowner, they have the power to cancel any parking ticket.
Make sure you provide them with all the proof and evidence that you were a customer and a copy of the parking ticket.
Please note that some retailers will refuse to cancel parking tickets even if you were a customer. In this case, we strongly recommend that you file a complaint with the relevant association in option 1.
You should only consider this option if you are certain that you will win a court case.
If you have never been to court, we strongly recommend getting legal advice at this stage.
If you wait for a court claim, you must make sure to do the following: