City of London Corporation / Code 21

City of London Code 21 PCN Appeal (2026)

Received a Code 21 PCN from City of London? Check which spaces were suspended, the dates and hours, and when the warning sign appeared. A suspension must be assessed against its actual extent and conditions.

Start with a free Code 21 PCN assessment. Our £9.99 Automated Penalty Charge Appeal Service includes preparing and submitting your formal representation and tribunal appeal.

Check Your PCN
Empty on-street parking bay beside a yellow parking-bay-suspended notice.
Illustrative scenario showing a suspended on-street parking bay.

1. What does City of London Code 21 mean?

Code 21 alleges parking in a suspended bay, space or part of a parking place. A suspension temporarily removes ordinary permission to park, often for works, removals or access. The important evidence is the suspension notice and the vehicle's position, not merely whether a permanent parking sign or payment machine remained nearby.

Contravention
Code 21 alleges parking in a suspended bay, space or part of a parking place
Category
On-Street Parking PCNs
Issuing authority
City of London Corporation
Formal representation deadline
28 days beginning with service of the Notice to Owner or postal parking PCN.
Penalty and discount
£160 higher level / £110 lower level. Standard parking penalties shown on the City of London's Parking tickets page, updated 10 July 2026: higher-level and lower-level parking contraventions. Not a moving-traffic tariff or a statement of the amount due on older notices.
Initial discount
The initial 50% discount applies for 14 days beginning with PCN service, or 21 days for an approved-device postal parking PCN. An early challenge may lead to a renewed discount if rejected; check the council's policy and the amount and deadline in its reply.
Appeal route
City of London, then London Tribunals after a formal Notice of Rejection.
[1][2][3]

2. What must City of London establish?

Read the entire suspension notice: dates, hours, house numbers, bay count and any vehicle-specific permission. Show how that description relates to the parked vehicle.

Permanent signs and working payment machines do not by themselves restore suspended parking. There is no universal advance-warning period for every suspension; record when the temporary notice appeared.

Historic handbook example of a yellow parking-suspended notice with an unfilled date field
Historic suspension-notice example from the handbook. The blank date field is part of the source; local notices differ. Source: London Councils, Civil Enforcement Officers Handbook, Version 2.
  • The suspension must have a lawful basis under the applicable parking order or other power and cover the space the vehicle occupied.
  • Use the suspension dates, hours and extent actually in force, including any amendment or cancellation, rather than an earlier booking alone.
  • Temporary signing must adequately convey which spaces are suspended and when. Compare the sign-erection record with the vehicle's arrival where notice is disputed.
  • Any permission must expressly cover the suspended space, vehicle and activity. An ordinary permit, payment or Blue Badge does not generally override the suspension.
[1][2][3]

3. Grounds and exemptions for a City of London Code 21 appeal

The statutory ground must match what happened. These code-specific points explain how to establish it.

Ordinary permits, payment and Blue Badges do not generally override a suspension. Loading for the purpose of the suspension may be authorised, but an unrelated delivery is not automatically exempt. Check the authority's suspension order, local policy and any emergency circumstances before assuming a particular exception applies.

  • The vehicle was outside the suspended spaces. Compare the notice's house numbers, bay count or measured extent with wide photographs; a nearby suspension does not necessarily cover every space in the street.
  • The PCN falls outside the stated dates or hours, or the council had cancelled or amended the suspension. Obtain the record in force at the time rather than relying on an earlier booking confirmation.
  • The suspension was not adequately conveyed when you parked. Provide dated arrival evidence, photographs and any records of when the sign was erected. Parking before a sign appeared is relevant evidence, not an automatic cancellation rule.
  • The vehicle had express authorisation for the suspended area and activity. Produce the approval and registration details, and show that its conditions and period covered the stay.
  • The alleged parking contravention did not happen, including where a relevant exemption applied or the restriction was not adequately signed.
  • You were not the owner at the relevant time: you never owned the vehicle, sold it before the event or acquired it afterwards.
  • The vehicle was under someone else's control without the owner's consent at the time of the alleged contravention.
  • You are a vehicle-hire firm and the vehicle was hired under a qualifying agreement with a signed statement accepting PCN liability. Supply the hirer's name and address.
  • The authority is demanding more than the penalty legally applicable to this case.
  • The authority failed to comply with a statutory requirement in imposing or recovering the penalty: a procedural impropriety.
  • The traffic order relied on is invalid, except an order subject to Part 6 of Schedule 9 to the Road Traffic Regulation Act 1984.
  • For a postal PCN relying on prevented service or a qualifying drive-away under regulation 10(2)(b) or (c), nobody prevented the officer from attaching or handing over the PCN. This is not the ground for an approved-device postal PCN.
  • The enforcement notice should not have been served because the penalty was already paid in full, or at the valid discounted amount by the applicable deadline. Paying a parking tariff is different from paying the penalty.
[1][2][3][4]

4. How to make a formal representation to City of London

For a parking PCN attached to the vehicle or handed to the driver, send an informal challenge to City of London. Formal representations are made against the Notice to Owner, or directly against a postal parking PCN, within 28 days beginning with service. Respond to the formal notice even if an earlier informal challenge is unanswered.

The initial 50% discount applies for 14 days beginning with PCN service, or 21 days for an approved-device postal parking PCN. An early challenge may lead to a renewed discount if rejected; check the council's policy and the amount and deadline in its reply.

  • The entire suspension notice showing dates, times, locations and any vehicle-specific permission.
  • Wide photographs matching the vehicle to the numbered or described spaces.
  • Dated arrival or parking evidence and the council's sign-erection record.
  • Suspension amendments, cancellation records or written permission for the vehicle.
  1. Open City of London's PCN service below. Enter the PCN reference (prefix CL) and vehicle registration to find the notice and evidence.
  2. Use the City of London's council-linked portal to view the photographs or footage and challenge the ticket. The portal asks for a PCN number starting CL and your vehicle registration.
  3. Include the ticket number, vehicle registration, your name and address, a detailed explanation and supporting evidence. Read the document you received carefully because the available grounds depend on the notice.
  4. Submit the challenge through the portal rather than relying on a telephone enquiry: the City says its advice-line staff cannot decide challenges over the phone.
  5. Explain which part of the Code 21 allegation you dispute. Include the PCN reference, vehicle registration, your address and copies of photographs or records supporting each point.
  6. Save the full submission, attachments and dated acknowledgement.
[11][12][13][6][1][2][3][8][5][9]

5. How long does City of London have to respond?

City of London must serve its decision within 56 days beginning with receipt of qualifying formal representations. If it fails to comply, those representations are deemed accepted. This statutory period applies to formal representations, not an informal challenge or a request for photographs.

[6]

6. If City of London rejects your representation

A formal Notice of Rejection explains City of London's decision and how to appeal to London Tribunals. You have 28 days beginning with service of that notice to pay or register your tribunal appeal.

Compare the reply with the Code 21 grounds and evidence you submitted. Identify any unanswered point, missing evidence or inconsistency between the restriction and the recorded event. Keep the rejection notice and the appeal details supplied with it.

An informal rejection is different: formal representations can be made if a Notice to Owner follows.

[6][7]

7. Taking your City of London appeal to London Tribunals

London Tribunals is independent of City of London. Use the registration instructions and verification details in the Notice of Rejection, upload your evidence and explain why the alleged Code 21 contravention or liability is disputed.

There is no fee to register the appeal. If it is refused, the full penalty is normally payable; an earlier discount does not automatically continue. If registering late, explain the delay so the adjudicator can decide whether to accept the appeal.

Read City of London's evidence pack and respond to the points relevant to your case. Keep to the tribunal's directions and evidence deadlines.

[6][10]

Tribunal examples relevant to Code 21

These London Tribunals decisions illustrate issues relevant to Code 21. They involve the authorities named below, not necessarily City of London. Use the reasoning that matches your evidence; these are not City of London-specific outcomes.

An earlier suspension photograph did not prove the notice remained displayed

London Borough of HaringeyAppeal allowed

Case 2240534952 / 2025-01-16 / Adjudicator Carl Teper

Carl Teper accepted the driver's evidence that the suspension notice was absent when the vehicle was parked. An earlier installation photograph did not resolve that specific dispute.

I find the Appellant's evidence to be credible.

Carl Teper, case 2240534952
Read the case commentary

An order and maps did not prove the alleged parking event

London Borough of SouthwarkAppeal allowed

Case 2250022866 / 2025-05-01 / Adjudicator Belinda Pearce

Belinda Pearce allowed the appeal because the authority had not supplied evidence substantiating the alleged contravention. The parking order and plans did not establish what the vehicle was doing at the relevant time.

In the absence of evidence to substantiate the assertion I can find no contravention proved.

Belinda Pearce, case 2250022866
Read the case commentary

2025 London Tribunals results: shared context

187 of 444 recorded cases were allowed (42.1%).

London Tribunals archive: unique case references with a decision date in 2025, across London authorities. Exact-label family aggregate, not an individual-code success rate or all PCNs issued. Outcomes use the archive's Appeal decision field and include uncontested allowances. The label does not distinguish on-street Code 21 from off-street Code 78. This is a shared suspended-bay family, not a separate rate for either setting. These are London-wide results, not City of London-only statistics.
Recorded outcomeCases
Allowed187
Refused257
Total444

Full Code 21 PCN Appeal Guide

Read the detailed legislation, signage requirements, exemptions and case analysis for this contravention.

Read the full Code 21 PCN Appeal Guide

Sources and references

  1. PATROL: Contravention codes and suffixes

    Contravention codes and suffixes

  2. Department for Transport: On-street parking control signs and road markings

    On-street parking control signs and road markings

  3. Department for Transport: Statutory guidance on civil parking enforcement in England

    Statutory guidance on civil parking enforcement in England

  4. London Tribunals: grounds of appeal for parking

    Nine parking grounds. Read with SI 2022/576 regulation 5 for the hire, traffic-order, postal-service and already-paid conditions.

  5. England's 2022 parking representation requirements

    Regulation 5(2), (4)-(8): grounds, compelling reasons, ownership and hire particulars. Regulation 4 limits the postal-PCN route to an unpaid penalty; regulation 3 distinguishes informal challenges and formal notices.

  6. England's statutory deadline for deciding formal representations

    Regulation 6(2)-(7): late representations, consideration of evidence, decision service within 56 days of receipt, rejection requirements and deemed acceptance.

  7. England's independent parking appeal requirements

    Regulation 7(1)-(8): 28 days beginning with rejection service, adjudicator's power to allow more time, appeal outcomes and recommendations on compelling reasons.

  8. England's 2022 parking notice and service rules

    Regulation 2 defines the applicable discount date; regulations 9-11 govern vehicle and postal PCNs; regulation 20 covers the Notice to Owner; regulations 21-23 cover later recovery. Schedule 2 specifies notice contents.

  9. DfT: statutory guidance on civil parking enforcement in England

    Collecting penalty charges; informal challenges; formal representations; notification of outcomes; adjudication. Distinguishes statutory duties, discount re-offer guidance and discretion.

  10. London Tribunals: preparing your appeal

    Registering an appeal, verification details and supporting evidence.

  11. City of London: Parking tickets

    Updated 10 July 2026; CL prefix; Pay your parking fine: higher/lower parking amounts and 50% discount; View the evidence or challenge the ticket: Taranto portal and required details.

  12. City of London: Challenge a ticket

    If you have received a notice for a Moving Traffic contravention: discount treatment and re-offer; Appeal: full penalty; Contact us for general enquiries: no telephone challenge decisions.

  13. City of London: Penalty Charge Notice Portal

    PCN number and registration number input labels; CL prefix; facility for details, photographs or footage. Linked from the council's Parking tickets page.

About Parking Mate UK

For Code 21, we focus on suspended parking bays: the restriction at the location, the evidence recorded and the ground that answers the allegation. We use relevant London Tribunals decisions to help identify what makes that evidence persuasive.

The 2025 London-wide analysis above covers 444 decisions: 187 allowed and 257 refused. Its stated category scope applies; these are not City of London-only figures.

Send us your City of London Code 21 PCN for a free assessment. Parking Mate UK prepares and submits your formal representation to City of London and handles your London Tribunals appeal, with support online and on WhatsApp.

Check Your PCN
Parking Mate UK appeal agent workspace with documents, calendar and deadline clockExplore our appeal platform
By Parking Mate UK