Herefordshire Council / Code 23

Herefordshire Code 23 PCN Appeal (2026)

Received a Code 23 PCN from Herefordshire? Check which vehicle class the space permitted and whether your vehicle met that description. A car, goods vehicle, motorcycle and coach cannot use every reserved bay interchangeably.

Start with a free Code 23 PCN assessment. Our £9.99 Automated Penalty Charge Appeal Service includes preparing and submitting your formal representation and tribunal appeal.

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Illustrative passenger car in an on-street bay signed for goods vehicles only
Illustrative vehicle-class parking restriction. The sign and bay show a goods-vehicle example.

1. What does Herefordshire Code 23 mean?

Code 23 alleges that a vehicle was parked in a place or area not designated for its class. The full description and any suffix help identify the reserved use, but the sign and parking order establish the actual condition. A bay reserved for goods vehicles raises a different question from a motorcycle-only or coach-only space.

Contravention
Code 23 alleges that a vehicle was parked in a place or area not designated for its class
Category
On-Street Parking PCNs
Issuing authority
Herefordshire Council
Formal representation deadline
28 days beginning with service of the Notice to Owner or postal parking PCN.
Penalty and discount
Use the charge and discount printed on your PCN; the applicable amount depends on the notice and contravention date.
Initial discount
The initial 50% discount applies for 14 days beginning with PCN service, or 21 days for an approved-device postal parking PCN. An early challenge may lead to a renewed discount if rejected; check the council's policy and the amount and deadline in its reply.
Appeal route
Herefordshire, then Traffic Penalty Tribunal after a formal Notice of Rejection.
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2. What must Herefordshire establish?

Record the actual vehicle wording or symbol: goods vehicles, motorcycles, coaches and other reserved classes are not interchangeable. Include every relevant time panel.

Where loading is also required, read that condition alongside the vehicle-class restriction. A vehicle can satisfy one requirement and fail the other.

Handbook illustration of a car in a bay marked SOLO MOTORCYCLES
Illustrative vehicle-class mismatch from the handbook. Motorcycle-bay wording is one example. Source: London Councils, Civil Enforcement Officers Handbook, Version 2.
  • The parking order must reserve the occupied place or area to a defined vehicle class during the period alleged.
  • The sign must convey that reserved use and its extent, including any hours or arrows distinguishing adjoining spaces.
  • Compare the vehicle's relevant construction, adaptation or capacity with the order's definition, not solely its appearance or everyday description.
  • Class eligibility and loading are separate conditions in a goods-vehicle loading bay. Carrying goods, paying or displaying a badge does not itself establish the required vehicle class.
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3. Grounds and exemptions for a Herefordshire Code 23 appeal

The statutory ground must match what happened. These code-specific points explain how to establish it.

Specific authorisation or necessary activity is relevant only if the order permits it in that class-reserved place. A Blue Badge, resident permit or parking payment does not by itself change vehicle class. In a goods-vehicle loading bay, satisfying the vehicle definition and carrying out permitted loading are separate requirements.

  • The vehicle fell within the class permitted by the order. Provide its relevant construction, adaptation or capacity details and compare them with the actual definition, not merely the everyday name used for the vehicle.
  • The officer mistook the vehicle's class or overlooked relevant features. Supply registration and vehicle photographs explaining the distinction; carrying a parcel alone does not necessarily turn a passenger car into a goods vehicle.
  • The vehicle-class restriction did not operate at the PCN time or did not cover that part of the parking place. Show the full time panels, arrows and bay boundaries.
  • The restriction was unclear or the council has not explained which class was prohibited. Ask for the complete allegation, sign evidence and order definition, and identify the resulting factual problem rather than relying on a suffix error alone.
  • The alleged parking contravention did not happen, including where a relevant exemption applied or the restriction was not adequately signed.
  • You were not the owner at the relevant time: you never owned the vehicle, sold it before the event or acquired it afterwards.
  • The vehicle was under someone else's control without the owner's consent at the time of the alleged contravention.
  • You are a vehicle-hire firm and the vehicle was hired under a qualifying agreement with a signed statement accepting PCN liability. Supply the hirer's name and address.
  • The authority is demanding more than the penalty legally applicable to this case.
  • The authority failed to comply with a statutory requirement in imposing or recovering the penalty: a procedural impropriety.
  • The traffic order relied on is invalid, except an order subject to Part 6 of Schedule 9 to the Road Traffic Regulation Act 1984.
  • For a postal PCN relying on prevented service or a qualifying drive-away under regulation 10(2)(b) or (c), nobody prevented the officer from attaching or handing over the PCN. This is not the ground for an approved-device postal PCN.
  • The enforcement notice should not have been served because the penalty was already paid in full, or at the valid discounted amount by the applicable deadline. Paying a parking tariff is different from paying the penalty.
[1][2][3][4]

4. How to make a formal representation to Herefordshire

For a parking PCN attached to the vehicle or handed to the driver, send an informal challenge to Herefordshire. Formal representations are made against the Notice to Owner, or directly against a postal parking PCN, within 28 days beginning with service. Respond to the formal notice even if an earlier informal challenge is unanswered.

The initial 50% discount applies for 14 days beginning with PCN service, or 21 days for an approved-device postal parking PCN. An early challenge may lead to a renewed discount if rejected; check the council's policy and the amount and deadline in its reply.

  • The complete sign and vehicle position within the class-reserved area.
  • Registration information and photographs showing relevant vehicle construction or adaptation.
  • The parking order's class definition and any written authorisation.
  • The council's full PCN description, suffix, photographs and explanation of the alleged mismatch.
  1. Follow the submission instructions on your current notice. The link below is Herefordshire's official parking information, not a verified submission form.
  2. Check the issuing authority, PCN reference and vehicle registration on your current notice before choosing a challenge route.
  3. Use the submission method and deadline stated on your current notice. Check that any online form is for the notice type and stage you have.
  4. Keep a copy of your submission and attachments, and retain any acknowledgement or postal delivery record.
  5. Explain which part of the Code 23 allegation you dispute. Include the PCN reference, vehicle registration, your address and copies of photographs or records supporting each point.
  6. Save the full submission, attachments and dated acknowledgement.
[11][6][1][2][3][8][5][9]

5. How long does Herefordshire have to respond?

Herefordshire must serve its decision within 56 days beginning with receipt of qualifying formal representations. If it fails to comply, those representations are deemed accepted. This statutory period applies to formal representations, not an informal challenge or a request for photographs.

[6]

6. If Herefordshire rejects your representation

A formal Notice of Rejection explains Herefordshire's decision and how to appeal to Traffic Penalty Tribunal. You have 28 days beginning with service of that notice to pay or register your tribunal appeal.

Compare the reply with the Code 23 grounds and evidence you submitted. Identify any unanswered point, missing evidence or inconsistency between the restriction and the recorded event. Keep the rejection notice and the appeal details supplied with it.

An informal rejection is different: formal representations can be made if a Notice to Owner follows.

[6][7]

7. Taking your Herefordshire appeal to Traffic Penalty Tribunal

Traffic Penalty Tribunal is independent of Herefordshire. Use the registration instructions and verification details in the Notice of Rejection, upload your evidence and explain why the alleged Code 23 contravention or liability is disputed.

There is no fee to register the appeal. If it is refused, the full penalty is normally payable; an earlier discount does not automatically continue. If registering late, explain the delay so the adjudicator can decide whether to accept the appeal.

Read Herefordshire's evidence pack and respond to the points relevant to your case. Keep to the tribunal's directions and evidence deadlines.

[6][10]

Tribunal examples relevant to Code 23

These London Tribunals decisions illustrate issues relevant to Code 23. They involve the authorities named below, not necessarily Herefordshire. Use the reasoning that matches your evidence; these are not Herefordshire-specific outcomes.

A nearby payment machine did not change a goods-vehicle-only bay

London Borough of CroydonAppeal refused

Case 2250152453 / 2025-05-29 / Adjudicator George Dodd

George Dodd found the bay's own sign clear despite a nearby payment machine and faint lines. The passenger vehicle did not satisfy the goods-vehicle-only restriction.

the time plate adjacent to the bay made it clear that it was a goods vehicle only bay.

George Dodd, case 2250152453
Read the case commentary

An order and maps did not prove the alleged parking event

London Borough of SouthwarkAppeal allowed

Case 2250022866 / 2025-05-01 / Adjudicator Belinda Pearce

Belinda Pearce allowed the appeal because the authority had not supplied evidence substantiating the alleged contravention. The parking order and plans did not establish what the vehicle was doing at the relevant time.

In the absence of evidence to substantiate the assertion I can find no contravention proved.

Belinda Pearce, case 2250022866
Read the case commentary

2025 London Tribunals results: shared context

42 of 163 recorded cases were allowed (25.8%).

London Tribunals archive: unique case references with a decision date in 2025, across London authorities. Exact-label family aggregate, not an individual-code success rate or all PCNs issued. Outcomes use the archive's Appeal decision field and include uncontested allowances. Combines parking-place and car-park vehicle-class labels; it is not a rate for a particular class. These are London-wide results, not Herefordshire-only statistics.
Recorded outcomeCases
Allowed42
Refused121
Total163

Full Code 23 PCN Appeal Guide

Read the detailed legislation, signage requirements, exemptions and case analysis for this contravention.

Read the full Code 23 PCN Appeal Guide

Sources and references

  1. PATROL: Contravention codes and suffixes

    Contravention codes and suffixes

  2. Department for Transport: On-street parking control signs and road markings

    On-street parking control signs and road markings

  3. Department for Transport: Statutory guidance on civil parking enforcement in England

    Statutory guidance on civil parking enforcement in England

  4. London Tribunals: grounds of appeal for parking

    Nine parking grounds. Read with SI 2022/576 regulation 5 for the hire, traffic-order, postal-service and already-paid conditions.

  5. England's 2022 parking representation requirements

    Regulation 5(2), (4)-(8): grounds, compelling reasons, ownership and hire particulars. Regulation 4 limits the postal-PCN route to an unpaid penalty; regulation 3 distinguishes informal challenges and formal notices.

  6. England's statutory deadline for deciding formal representations

    Regulation 6(2)-(7): late representations, consideration of evidence, decision service within 56 days of receipt, rejection requirements and deemed acceptance.

  7. England's independent parking appeal requirements

    Regulation 7(1)-(8): 28 days beginning with rejection service, adjudicator's power to allow more time, appeal outcomes and recommendations on compelling reasons.

  8. England's 2022 parking notice and service rules

    Regulation 2 defines the applicable discount date; regulations 9-11 govern vehicle and postal PCNs; regulation 20 covers the Notice to Owner; regulations 21-23 cover later recovery. Schedule 2 specifies notice contents.

  9. DfT: statutory guidance on civil parking enforcement in England

    Collecting penalty charges; informal challenges; formal representations; notification of outcomes; adjudication. Distinguishes statutory duties, discount re-offer guidance and discretion.

  10. Traffic Penalty Tribunal: parking PCN and appeal process

    Independent parking appeals for relevant authorities in England outside London and Wales. Welsh notices have their own regulations.

  11. Herefordshire Council: council information

    Council parking information. Use the submission instructions on your current notice.

About Parking Mate UK

For Code 23, we focus on vehicle-class reserved parking: the restriction at the location, the evidence recorded and the ground that answers the allegation. We use relevant London Tribunals decisions to help identify what makes that evidence persuasive.

The 2025 London-wide analysis above covers 163 decisions: 42 allowed and 121 refused. Its stated category scope applies; these are not Herefordshire-only figures.

Send us your Herefordshire Code 23 PCN for a free assessment. Parking Mate UK prepares and submits your formal representation to Herefordshire and handles your Traffic Penalty Tribunal appeal, with support online and on WhatsApp.

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