case studyprivate

How Parking Mate UK Cancelled a Horizon Parking Ticket at Tesco Stourbridge

Four defects found: late NTK outside POFA deadline, missing POFA declaration, and procedural failures. Charge cancelled.

By Parking Mate UK

How Parking Mate UK Cancelled a Horizon Parking Ticket at Tesco Stourbridge

Horizon Parking PCN Cancelled. 4 Defects Found

A motorist received a parking charge notice from Horizon Parking after parking at Tesco in Stourbridge. The charge was 100 pounds for allegedly exceeding the maximum stay. Instead of paying, they used Parking Mate UK to check the ticket for legal defects.

What Parking Mate UK Found

Parking Mate UK scanned the parking charge notice and identified four separate legal defects.

  1. Late Notice to Keeper

Under Schedule 4, Paragraph 9(2) of the Protection of Freedoms Act 2012, the operator must serve the Notice to Keeper within 14 days of the alleged contravention. In this case, the notice was served outside the statutory window. This single defect is enough to make the charge unenforceable against the registered keeper.

  1. Missing POFA Declaration

The parking charge notice did not contain the required keeper liability statement under the Protection of Freedoms Act 2012. Without this declaration, Horizon Parking cannot transfer liability from the driver to the keeper.

  1. No Parking Period Stated

The notice failed to state the observed parking period. The BPA Code of Practice requires operators to clearly state when the vehicle was observed and how long it was parked. Without this information, the operator cannot demonstrate that a contravention occurred.

  1. Weak ANPR Evidence

The ANPR camera evidence showed only partial number plate captures with no clear entry and exit photographs. The quality of evidence was insufficient to prove the alleged overstay.

The Result

A tailored appeal letter was generated citing all four defects with specific references to POFA 2012 and the BPA Code of Practice. The appeal was submitted to Horizon Parking.

The parking charge was cancelled within 14 days.

The motorist saved 100 pounds and the appeal took less than 3 minutes to generate.

Key Takeaways

  • Horizon Parking is one of the most common operators Parking Mate UK encounters. They issue approximately 2,595 parking charges per day according to DVLA data.
  • Late Notice to Keeper is the most common defect found in Horizon tickets.
  • Always check your parking charge notice for defects before paying. Most tickets have at least one legal issue.

Check Your Horizon Parking Ticket

If you have received a parking charge notice from Horizon Parking, upload it for assessment with Parking Mate UK. Parking Mate UK scans for known defect types and generates a professional appeal letter in minutes.

FAQs

Parking Ticket Help FAQs

Common questions about using Parking Mate UK after reading this guide.

Do I need legal or technical knowledge to challenge this parking charge notice?

No. Parking Mate UK is built so you do not need to know the law, regulations, notice wording, or technical process. You upload the notice, explain what happened, add any supporting evidence, and the system assesses the case, deadlines, issuer compliance, evidence, wording, and escalation stage for you.

How quickly can I start a challenge for this parking charge notice?

Most customers can submit the request online in about 60 seconds. Once the notice is uploaded, Parking Mate UK identifies the document type, checks whether it appears to have been issued correctly, and prepares the solicitor-grade correspondence needed for the next stage.

What is the goal of challenging this parking charge notice?

The first goal is to get the ticket cancelled. Where cancellation is not available, the next goal is to reduce the amount, reset the case to an earlier stage, stop escalation, or put you in the strongest possible position before responding to the issuer.

What does Parking Mate UK generate for this parking charge notice?

Parking Mate UK generates solicitor-grade correspondence for the stage you are at, such as an appeal, formal representation, POPLA or IAS appeal, debt response, Letter Before Claim response, defence, witness statement, statutory declaration, out-of-time application, N244 application, or enforcement complaint.