You have 28 days to pay or appeal your penalty charge notice. Anytime you receive correspondence from Croydon, you usually have 28 days to respond, however you should aim to respond within 14 days.
A 2019 report from London Councils showed that less than 1% of penalty charges were appealed, which was 36,000 from 5.9million tickets.
This means 99% of penalty charges are not challenged. If more people challenge penalty charges, it will result in more appeals timing out, councils not being able to contest every case at the London Tribunal and therefore more appeals being won.
If you appeal outside the discount period, the full amount is due, and in this case, you should take the case through the full enforcement process.
If after writing a free penalty charge appeal letter you find that you have some legal defences or any of the following scenarios apply, you should definitely appeal your Croydon penalty charge notice throughout the full process including the tribunal.
· Croydon did not leave a penalty charge notice on your windscreen
· The postal penalty charge notice from Croydon came after 28 days
· Croydon sent your notice to owner after 6 months
· Any documents went to your old address
· Our appeal letter app shows that you have a legal defence
· If you have proof that a contravention did not occur