Smart Parking Fine Appeal – PCN Appeal & Cancellation

At Parking Mate UK, we specialise in helping individuals successfully appeal Smart Parking PCNs and have them cancelled.

If you’ve received a PCN that you believe was issued unfairly, we’re here to assist you in drafting and submitting your appeal letter to Smart Parking and POPLA, increasing your chances of having your parking fine cancelled.

Don't Rush To Appeal A Smart Parking Fine

Don’t rush to pay or appeal a Smart Parking PCN by trying to explain what happened, because Smart Parking will not cancel a PCN based on mitigation alone. We will make the process very easy and painless if you follow our easy appeal instructions.

Most of our appeals are successful without explaining what happened but by using the law and BPA guidelines on signage and other requirements to build a strong case for the parking charge notice to be cancelled.

Our private parking appeal service will check if Smart Parking issued your parking charge correctly and generate a legal letter for you.

It will also give you instructions on how to submit your appeal to Smart Parking and POPLA without making mistakes.

Don’t worry, we specialise in appealing Smart Parking PCN’s and getting them cancelled. If you believe your PCN was issued unfairly, we’re here to guide you through the process.

Following the correct procedure will increase your chances of getting your Smart Parking Fine cancelled.

Smart Parking Fine Appeal Process

There are 3 simple steps when appealing a Smart Parking PCN. You have to follow these steps in order to improve the chances of getting your PCN cancelled.

1. Prepare PDF Appeal Letter: Start by using our online form to do a detailed review of the Parking Charge Notice (PCN). Our automated system will help identify legal loopholes, missing details, errors with the PCN, and gather evidence to support your case.

You’ll receive a personalised PDF appeal letter tailored to your case and ready to send.

2. Submit Appeal Letter: Upon receiving the appeal letter from Parking Mate UK, follow the submission instructions provided to send the appeal to Smart Parking. Simply forward the PDF letter as instructed to Smart Parking, typically within 28 days of receiving the PCN.

Our step-by-step instructions will make it easy to submit your appeal. We will also send you useful emails to advise you not to provide driver details if you appeal as the registered keeper.

3. Escalate to POPLA (if Necessary): If your appeal to Smart Parking is rejected, Parking Mate UK will provide clear and easy-to-follow instructions for sending the appeal to the POPLA service.

We will guide you through the process, ensuring that your appeal to POPLA is well-prepared and has the best chance of success.

Prepare Smart Parking Appeal Letter

Our website is designed to check if your Smart Parking fine was issued correctly by asking you simple questions about your case to understand your situation.

Based on the answers you provide, we will generate your appeal letter and it will be written with the correct wording from POFA 2012 Schedule 4 or BPA Code of Practice guidelines.

If you have to explain what happened, don’t worry we will automatically check your comments and update them to make sure they are correctly written.

We do this to avoid mistakes and to make sure that every letter written on Parking Mate UK is correct and professional.

We will make sure that you send a strong appeal to Smart Parking, to increase the chances of you winning your appeal.

Top 5 legal loopholes we use:

The PCN doesn't show how long the vehicle was parked.
A Smart Parking Notice to Keeper was issued after 14 days.
The Notice doesn't clearly state the reason it was issued.
There are some missing legal words or statements.
There was an issue with unclear signage in the car park

So just relax, and take your time to answer the questions on our online form. We will generate your letter after you complete the form and give instructions on how to submit it.

As you can see, the best appeal reasons have nothing to do with mitigation and are purely based on legal reasons why a parking charge notice should be cancelled.

However even if you raise some of these legal arguments, if you then name the driver, some of these arguments can become null and void because the law would not apply if the driver is named.

Submit Appeal To Smart Parking

Use Parking Mate UK to write you appeal, we will give you the simple instructions needed to submit the appeal correctly and avoid any mistakes.

Smart Parking have designed their appeal forms in a way that will invalidate your appeal if you select a reason that voids your legal rights.

For example, on some parking companies they have the following options as the reason for appeal:

I paid for parking
I did not see any signs
I did not realise that I had to pay for parking
my permit fell off the windscreen
I displayed my blue badge

While these options seem helpful, they force you to admit that you were driving, and as a result if he selected one of his options, it would invalidate any legal arguments you put forward.

So we highly recommend you follow our instructions to submit your appeal after you finish getting your legal letter.

Remember, once the appeal is submitted, do not contact the parking company to check for updates as this could result in them sending a response to you quicker.

Smart Parking Fine Appeal Points To Remember:

The first appeal is sent to Smart Parking, this gives them an opportunity to address the point raised in your letter. Our letters will provide the correct wording that you can use to challenge your parking ticket, it will include the legal requirements that Smart Parking must comply with.
Once you appeal letter is written, you must send to Smart Parking within 28 days for them to make a decision.
Smart Parking has to respond to your appeal within 35 days, any time after this, it will be considered that they have accepted the appeal if they take longer.
Smart Parking must address every point you make in your appeal, meaning they have to address your points, if they don’t address your points then they are taken to have accepted that point.
If you appeal is rejected, you can submit your appeal to POPLA within 28, POPLA would then have to make a decision that is binding on Smart Parking.
If Smart Parking refused to comply with the legal requirements, they may be committing fraud because the law says they have to provide information which can help you.

Send Your Appeal To POPLA

If Smart Parking rejects your appeal, you can forward the appeal to POPLA for a final decision.

This will be the final opportunity to use the appeal process to challenge your ticket. You simply have to submit the appeal letter we prepare and the appeal checklist to the adjudicator to make a decision.

The decision from the tribunal is binding on Smart Parking, but it is not binding on the motorist. Therefore if your appeal is based on legal arguments and if the tribunal does not make this in your favour, it can still be contested in your county court based on the same legal arguments.

Both POPLA and IAS are known to refuse legitimate appeals, however if contested in the county court, the same arguments have been successful in winning the court case.

POPLA appeal points to remember:

We recommend paying a parking charge if the final appeal fails unless your appeal is based on legal arguments.
The IAS will not consider appeals based on legal arguments, so we recommend defending your case in court if your appeal is based on strong legal arguments
The operator have to dispute all points raised in your appeal letter, 1 point is enough to get the parking charge dismissed, so the more points you have, the better.

Parking Make UK is here to help. We provide our legal letters with a no-win, no-fee guarantee and support to those who wish to challenge Smart Parking tickets or court claims.

Our credible legal letters and clear step-by-step instructions help you present your case to Smart Parking in a professional manner, to improve your chance of winning your case and avoiding parking fines.

Smart Parking Parking Fine Scotland and Northern Ireland

If you live in Scotland or Northern Ireland, you should not appeal to POPLA because they will ask the driver to appeal. Therefore, you can ignore the parking charge if you made the appeal to the operator as the registered keeper and did not name the driver.

Similarly, residents of Scotland and Northern Ireland who never provided driver details, can make a subject access request to find out if the parking company have processed their keeper information without legitimate reason to do so.

In this situation, they can then make a claim for Breach of Data Protection Act 2018 and the compensation could be up to £750 for single cases.

We recommend you use Parking Mate UK to defend your case and we will help you address this issue.

Important Links and Information:

Name: Smart Parking
Website: www.smartparking.com
Appeal Tribunal: POPLA, www.popla.co.uk
BPA Website: britishparking.co.uk

Our No Win No Fee Guarantee

We know that dealing with parking tickets can be stressful, however we also want you to know that should your appeal be rejected at POPLA, we would be happy to refund the fee you pay to challenge a parking ticket.

We provide this guarantee because we want to help you challenge a parking ticket and we should only benefit if you are successful. As a result we would like our company to be based on the success of motorists.

Parking Mate UK