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Appeal Parking Charge Notice

Complete the form to appeal a parking charge notice

"*" indicates required fields

Step 1 of 19 - Introduction

Easiest way to challenge a parking charge

Gather Your Parking Charge Notice Details
Answer the Questions Related to Your Case
Provide Your Explanation to Strengthen Your Case
Pay the £4.99 Fee to Receive Your Letter and Instructions
Submit Your Appeal to the Parking Company

Which Parking Charge Notice have you received ?*A Notice to Driver is usually put on the windscreen, the others are sent by post.

A notice was sent by post

A notice was put on the windscreen

A notice to hirer for a hired vehicle

A notice to keeper is usually sent by post.

The notice to driver is the ticket usually placed on the vehicle windscreen

The notice to hirer is sent if you have hired the vehicle.

Do you live in Scotland or Northern Ireland?*Simply confirm if you live in Scotland or Northern Ireland. The law works differently in these countries.

If you live in Scotland/Northern Ireland, you can use legal loopholes.

No, I do not live in Scotland / NIR

Yes, I live in Scotland / NIR

Good news, we will prepare your appeal because the law says that the vehicle keeper cannot be held liable for a private parking ticket issued in Scotland or Northern Ireland.

You can read more about POFA 2012 in Scotland and NI here.

Enter the Parking Charge Reference ?*

Enter the Vehicle Registration # ?*

Select the company which issued your parking charge ?*This is the company who issued the parking ticket

Please select the parking operator

Select the parking company association ?*The logo will be at the bottom or top of your letter or please check the issuer NAME which contains the association at the END.

The association to choose is included in the name of the .

BPA

IPC

Based on the operator selected , Please Choose BPA

Based on the operator selected , Please Choose IPC

Which notice have you received from Apcoa?

Parking Charge Notice

Penalty Notice

Does the penalty notice mention Section 219 of Transport Act 2000?

Read your notice to see if it says that

Yes, Transport Act 2000 is mentioned

No, Transport Act 2000 is not mentioned

Finally, does the penalty notice say how long the vehicle was parked?

Read your notice to see if it says that

Yes, it shows how long the vehicle was parked

No, it does not shows how long the vehicle was parked

It seems that the notice was not issued properly. As a result, you have a strong chance of getting it cancelled.

Select a reason that explains why your parking charge was issued ?*No Parking or Restricted parking means only the landowner can bring a claim for trespass and not the parking company

The driver did not pay for parking or parking expired

The driver did not register for free parking or overstayed

The driver did not display a blue badge

The driver did not correctly display a permit

The driver stopped where stopping or parking was not allowed

The driver did not park correctly in a bay

Does the parking charge clearly state the reason it was issued?*No Parking or Restricted parking means only the landowner can bring a claim for trespass and not the parking company

No, reason of issue is not clear

Yes, the reason of issue is clear

Did the driver go to the car park more than once on the same day?*

No, The driver visited the car park once

Yes, The driver went to the car park more than once

Multiple Visits Summary

Please add a summary explaining why you believe the driver went to the car park more than once.

Were you the registered keeper when the vehicle was driven?*Please choose yes if you are either the registered keeper or driver. Please choose "no" if someone else is liable

Yes, I was the registered keeper

No, I was not the registered keeper

Please select an option below*

I did not own the car at the time of the event

You bought the vehicle after the alleged improper parking

You sold the vehicle before the alleged improper parking

You hired a car, but were not the hirer at the time of the alleged improper parking

The vehicle was stolen or cloned

Please provide additional details

If you were not the owner, you should provide the full name and address of the owner and attach evidence.

Have you seen any photo evidence of where the vehicle was parked?

If the PCN only shows the vehicle from a camera photo, choose "No"

No, there is no evidence of vehicle being parked

Yes, I have seen photos of where the vehicle was parked

Have you seen any photo evidence of where the vehicle was parked?

If the PCN only shows the vehicle from a camera photo, choose "No"

No, there is no evidence of the vehicle being parked

Yes, I have seen photos of where the vehicle was parked

Does the parking charge, parking sign or the pcn website mention the word "Contravention"?

Yes, the word contravention is mentioned

No, the word contravention is not mentioned

Will Horizon Parking recover payment from the driver?

Check if the your PCN says that Horizon will recover payment from the driver and if yes, tick the box below.

Horizon will recover payment from the driver

Does the parking charge say "The breach relating to the period of parking was recorded by an approved ANPR camera"?

Check if the your PCN has this wording on the first page of the parking charge.

Yes, it shows Approved ANPR wording

Does the parking say "It was lawfully issued under Adminstration of Justice Act 1970"?

Please check the back page to see if the parking charge says it was lawfully issued under Adminstration of Justice Act 1970.

Yes it shows Lawfully issued

Was your sent to you within 14 days of parking?*

Yes, it was issued in 14 days

No, it was not issued in 14 days

Does the say it was issued under POFA 2012?*

POFA 2012 or Protections of Freedoms Act 2012 must be mentioned on your letter, if not, the PCN could be invalid.

Yes, the notice shows POFA 2012

No, there is no mention of POFA 2012

Does the show how long the vehicle was parked?*

Yes, the notice shows how long the vehicle was parked

No, the notice does not say how long the vehicle was parked

Was the Notice to Hirer issued together with the correct documents?*

Together with the Notice to Hirer, you must also receive a Statement of Liability and a copy of the Hire Agreement

No, the Notice to Hirer was not issued with the other documents

Yes, the Notice to Hirer was issued with the other documents

Does the notice say that payment has to be made WITHIN 14 or 28 days?*

Please check if your notice says any of the following:

PAYMENT TO BE MADE WITHIN 28 DAYS OF THE DATE ISSUED
IF PAID WITHIN 14 DAYS OF THE DATE ISSUED

If you are not sure, select no.

Yes, it shows Within 14 or 28 days

No, it doesn't show within 14 or 28 days

A parking charge reason for issue should be clearly stated.

Does your parking charge notice vaguely describe the reason for issue or provide multiple options?

"By either not purchasing a valid pay and display ticket, by remaining at the car park for longer than permitted, or by not entering your registration details via the terminal, in accordance with the terms and conditions set out in the signage, the Parking Charge is now payable to Parkingeye Ltd (as the Creditor)."

Does the notice describe the breach vaguely?*

Yes, the reason for issue is not clear

No, the reason is clearly stated

Do you want to appeal as the keeper, driver or hirer ?*We recommend you appeal as the keeper if in doubt. If not selected, keeper will be used as "default"

Vehicle Keeper

Vehicle Driver

Vehicle Hirer

Based on the previous selections, we recommend appealing as the driver

Based on the previous selections, we recommend you select "Vehicle Keeper".

Because you received a notice to hirer, please select "Hirer"

Because you said that you are there registered keeper, you should therefore appeal as the vehicle keeper.

If you appeal as the driver, this will weaken your appeal and make it harder for you to get the parking charge notice cancelled.

Did the driver overstay the free parking allowed in the car park ?

No - I did not overstay

Yes - I overstayed the free parking

Did the driver get some sort of authorisation to park?

Yes

Did you or the driver pay for parking or have a permit?*

Yes, we paid for parking or had a permit

No, we didn't pay for parking or have a permit

Does the driver display a valid blue badge?

Yes

Please select an option if the driver parked correctly*

The driver was still within the time you paid for

The driver paid the correct amount for parking

The driver paid to park, but made a keying error with the vehicle registration number

The driver paid to park, but entered the wrong vehicle registration number

All ticket machines were out of order

The driver was parked in an area that was free to park

Please select an option if the driver parked correctly*

Only select ONE option.

The driver was still within the time you paid for

The driver paid the correct amount for parking

The driver paid to park, but made a keying error with the vehicle registration number

The driver paid to park, but entered the wrong vehicle registration number

All ticket machines were out of order

The driver was parked in an area that was free to park

Did the driver leave the car park within 10 minutes after your parking expired?

Yes

Did the driver leave the car park within 10 minutes after your parking expired?

Yes

Did the driver have authorisation to park ?

You must provide evidence such as a parking permit, tenancy agreement or lease to show that you have the authorisation to park or you own the space.

The driver had authorisation to park from the lease holder

The driver had a valid permit to park

The driver authorised the vehicle on the machine

Do you have a page from the lease which shows full entitlement to use the parking space?

The lease section should show that the tenant has access to the parking space

Yes

Please provide a copy of the parking permit or evidencePlease attach photos of the lease which shows that you are entitled to park and the lease can not be changed

Drop files here or

Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 10 MB.

Please provide a copy of the lease*Please attach photos of the lease which shows that you are entitled to park or that the leaseholder has full rights to park

Drop files here or

Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB.

Attach Supporting EvidenceA receipt, screenshot from online banking or blue badge will help

Drop files here or

Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB, Max. files: 4.

Good News, legal loophole found!

We have identified some legal loopholes to get you out of your parking charge.

So, there is no need to explain the situation or use mitigation in your appeal.

Click Next to continue ...

Describe why you contest the parking chargeProvide more details why you believe the parking charge notice should be cancelled.

Your comments summarised by AI

Attach Supporting EvidenceAttach photos here to support the statement you made. If you say you were a customer, provide a receipt

Drop files here or

Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB, Max. files: 4.

Was there a problem with signage at the car park?

Yes, the signs were not clear to see

No, the signs were clear to see and visible

Which option which best describes the signage at the car park?

You should provide proof to support the option selected.

There was no sign at the entrance of the car park

There were no visible signs around the car park

The text on the sign was too small and not readable

The sign was not possible to read due to poor contrast

It was dark and the sign was not lit or illuminated

The signage was vandalised

Which option which best describes the signage at the car park?

You should provide proof to support the option selected.

There was no sign at the entrance of the car park

There were no visible signs around the car park

The text on the sign was too small and not readable

The sign was not possible to read due to poor contrast

It was dark and the sign was not lit or illuminated

The signage was vandalised

Please attach any evidence of poor signage ...

If you say that there was poor signage, provide supporting evidence from {Issuer:262} website or take photos yourself.

Drop files here or

Accepted file types: jpg, gif, png, jpeg, jfif, Max. file size: 15 MB, Max. files: 5.

Request evidence from Please select the items which items the operator should provide to prove they have a valid claim.

Recommended options have been selected for you

Pay and Display Report

Vehicle Keeper Name*

Title First Last

Vehicle Keeper Address*

Street Address City ZIP / Postal Code Country

Hidden

Confirm your post code

Please confirm the post code on your parking charge notice.
This is only required for Civil Enforcement Appeals

Email Address*

Phone Number*

Your Appeal Is Ready

Your appeal letter for is ready to send.
We will confirm if your appeal has been submitted to .

If your appeal is not submitted, we will give you instructions on how to send it.

Please click "Go to Payment" and accept the terms to finish

Private Parking Appeal Letter*

Appeal Letter

Total

Email
This field is for validation purposes and should be left unchanged.