Challenge A PCN Charge Certificate

How to get your PCN Charge Certificate Cancelled for £9.99

About Charge Certificates

Challenge a Charge Certificate for £9.99

Our online service can help you get a Council Charge Certificate cancelled. On average, customers save £90 by getting the amount reduced to the PCN discount amount!

Watch our Charge Certificate explainer video

What is a PCN Charge Certificate?

A Charge Certificate is a notice issued if you do not pay or appeal a penalty charge notice within the statutory time limit, it also increases the amount on the penalty charge notice by 50%

It’s important that a Charge Certificate is issued correctly, if the council issue is too early, then it invalidates the whole enforcement process for the penalty charge notice. 

If you receive a Charge Certificate unfairly, we can help you challenge it or get the amount reduced in certain scenarios.

You will receive a Charge Certificate if you don’t pay or appeal:

charge certificate sample
Charge Certificate

How to Challenge A Charge Certificate and get it Cancelled

If the Council make mistakes during enforcement of a penalty charge, it should be cancelled. Don’t worry, you simply need to complete our form below and it will generate your correctly worded Charge Certificate Appeal Letter. Remember, the law is very clear that the Council can’t demand an amount they are not entitled to and they have to follow the Penalty Charge Enforcement Process correctly.

When a Charge Certificate Should be Cancelled:

In all these scenarios, the Council have made a mistake and the Penalty Charge Notice must be cancelled! If you don’t respond quickly, then the process can work again you. So you have to send your Charge Certificate Appeal Letter as soon as the mistake happens.

Option 1 - Challenge the Charge Certificate

You can write to the council and ask them to reduce the amount or challenge the charge certificate.

Our app will guide you through step by step and generate your letter. If you forgot to appeal or pay the penalty charge notice, you should offer to pay the discount amount, in most cases, the Charge Certificate should be cancelled!

  1. You should challenge if you appealed and didn't get a response, if you paid or if you did not receive a Penalty Charge Notice.
  2. You should offer to pay the lower amount if you received the Penalty Charge Notice but forgot to pay or appeal.

Option 2 - Wait for Order for Recovery

If you have not received the penalty charge notice, or you have not received a response to your appeal, or the council reject your challenge to the Charge Certificate, you can wait for the council to issue an order for recovery, which can be contested. If you are successful, the charge certificate will be cancelled.

Frequently Asked Questions

Can you appeal a Charge Certificate ?

The council will often refuse appeals at this stage. You can however appeal to the tribunal if you received a notice of rejection but could not send your appeal on time.

You should however wait for an order for recovery, if any of the following apply:

  1. If you did not receive the penalty charge notice,
  2. made payment or
  3. are waiting for an appeal outcome from the council or tribunal, wait for the order for recovery.

If your appeal is still in progress

If your appeal is still in progress, receiving a charge certificate is deemed an abuse of process and is a procedural error. If you receive a charge certificate, notify the council or tribunal and inform them of the procedural error. The council will often withdraw the appeal or the adjudicator will allow the appeal. 

If you did not receive the PCN?

You should inform the council via the appeal page immediately. Wait for an order for recovery.

Can you get it cancelled ?

Yes, you can get a charge certificate cancelled by simply sending a witness statement to the TEC within 21 days or receiving the order for recovery.