London Borough of Wandsworth / Code 38

Wandsworth Code 38 PCN Appeal (2026)

Received a Code 38 PCN from Wandsworth? Received a Code 38 PCN for passing the wrong side of a traffic island or bollard? The diagonal arrow, your approach and the route around the island determine the allegation. Parking Mate UK checks the CCTV, sign visibility and any obstruction or width restriction, then prepares and submits your formal representation.

Start with a free Code 38 assessment. Our £9.99 Automated Penalty Charge Appeal Service includes preparing and submitting your formal representation and tribunal appeal.

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Illustrated car approaching the left side of a traffic island with the front of a blue keep-left arrow clearly visible
Illustrative Code 38 scenario. The down-left arrow requires approaching traffic to pass to the left of the sign.

1. What does Wandsworth Code 38 mean?

Code 38 means that your vehicle is alleged to have passed on the wrong side of a keep-left or keep-right sign. The sign is a blue circle with one white arrow pointing diagonally downwards. Down-left means pass to the left of the sign; down-right means pass to its right.

The allegation often arises at a traffic island or a narrow gap beside a bollard. Code 38l identifies a requirement to pass to the left and Code 38r to the right. Passing through a wider gap on the other side can establish the contravention even when the road is empty.

Contravention
Code 38: failing to comply with a sign requiring traffic to pass on its specified side
Issuing authority
London Borough of Wandsworth
Formal representation deadline
28 days beginning with service of the PCN.
Penalty and discount
Use the charge and discount printed on your PCN; the applicable amount depends on the notice and contravention date.
Initial discount
The initial 50% discount applies during the first 14 days beginning with the date of the PCN. A challenge does not automatically extend that period. Check the council's policy and any renewed offer in its reply.
Appeal route
Wandsworth, then London Tribunals after a formal Notice of Rejection.
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2. What must Wandsworth establish?

The evidence must identify the relevant sign and show your vehicle passing on the prohibited side. The presence of a bollard or a narrow gap does not, on its own, explain which instruction your vehicle was alleged to have disobeyed.

Diagram 610 is the keep-left or keep-right sign. It directs traffic past the side of the sign indicated by its single diagonal arrow. Check the sign front facing your approach, not an arrow intended for traffic coming the other way.

Diagram 611 shows two downward arrows. It is an information sign indicating that traffic can pass either side and reach the same destination immediately beyond. It is not a keep-left restriction, and a photograph of 611 cannot by itself establish a failure to obey 610.

Straight left, right or ahead arrows at a junction, and bent turn-ahead arrows, give a different instruction. Those are diagrams 606 and 609, normally relevant to Code 32. Do not confuse turning at a junction with passing on a specified side of a sign.

Official diagram 610 keep-left and keep-right arrows beside diagram 611 with two arrows permitting passage on either side
Official TSRGD artwork: diagram 610 alternatives from Schedule 3 Part 2 item 3; diagram 611 from Schedule 11 Part 2 item 73. Diagram 611 is shown for comparison, not as a Code 38 restriction. Crown copyright.
  • The actual sign: establish a diagram 610 arrow facing the vehicle's approach and the side it required traffic to use. A plain bollard or diagram 611 is not interchangeable with it.
  • The recorded passage: the complete CCTV should identify the vehicle, approach, sign and side passed. Check whether the recording or supporting photographs genuinely establish the sign front at the incident date.
  • A readable approach: compare dated photographs with the recording for damage, rotation, parked vehicles, foliage or temporary works. Where a width restriction is involved, examine advance warnings and the point at which a driver could still change route.
  • The applicable lighting rule: a sign on a road above 20 mph and within 50 metres of a street-lighting lamp is subject to the conditional direct-lighting requirements in Schedule 3 Part 4 paragraph 4. Self-righting bollards and temporary roadworks signs have specified exceptions; an internally lit bollard has its own requirement.
  • The legal basis: diagram 610 can be used without a traffic order. If the authority also relies on an order for a width restriction or other control, check its actual terms and extent rather than assuming the missing order alone defeats the keep-left allegation.
  • Liability and notice: check the PCN description, service and liable owner. A vehicle identity, ownership or hire dispute needs the relevant photographs or dated documents.
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3. Grounds and exemptions for a Wandsworth Code 38 appeal

Choose the issue that the evidence can establish. Explain why it changes whether your vehicle contravened this sign, rather than simply saying that the wider route seemed easier.

TSRGD makes specific provision for vehicles used for listed purposes, including ambulance, fire and police work, where obeying the keep-side requirement would be likely to hinder that use. The replacement requirement is that the vehicle must not pass beyond the sign in a manner or at a time likely to endanger anyone. The ordinary keep-side requirement also does not apply to tramcars or trolley vehicles.

A Blue Badge, Motability vehicle, delivery or wide vehicle is not a general exemption from a keep-left sign. A private journey to help an unwell passenger does not automatically satisfy the listed emergency-purpose provisions.

Where parked vehicles, an incident or police directions affected the route, explain exactly what happened and support it with the full recording, photographs or other records. The allowed obstruction example below turned on the adjudicator's finding that there was no realistic alternative; it was not permission for every large vehicle to use the other gap.

If your circumstances amount to mitigation rather than a legal ground, ask the authority to exercise discretion and provide evidence. London adjudicators cannot allow an appeal on general mitigation alone. Correcting the route after passing the sign does not necessarily undo the first passage.

  • The wrong sign or side has been identified: show the actual arrow, your approach and the route taken. Check whether the sign was 610 or the two-arrow 611.
  • The keep-left or keep-right instruction was not adequately visible: provide photographs or footage showing a damaged, turned, obscured or poorly visible sign and the relevant conditions at the time.
  • A width-restriction approach was inadequately explained: identify unreadable or missing warning evidence and show where the driver could last have chosen another route. This depends on the particular layout, not a universal requirement for an extra warning sign.
  • A genuine obstruction left no realistic safe alternative: document the parked or stopped vehicles, available gap, vehicle dimensions and why turning back was not practicable. Difficulty judging the gap or preferring the wider route is not the same issue.
  • A specific exception or police direction applied: explain the vehicle's qualifying use or the direction given, with supporting records. Do not rely on an assumed exemption for all urgent journeys.
  • The vehicle was not yours, you were not the liable owner, it was used without consent, or a qualifying hire transfers liability: attach evidence appropriate to the ground.
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4. How to make a formal representation to Wandsworth

Send formal representations to Wandsworth within 28 days beginning with service of the Code 38 PCN. Explain the ground relied upon and attach the evidence supporting it.

The initial 50% discount applies during the first 14 days beginning with the date of the PCN. A challenge does not automatically extend that period. Check the council's policy and any renewed offer in its reply.

  1. Open Wandsworth's PCN service below. Enter the PCN reference and vehicle registration to find the notice and evidence.
  2. Use the PCN number and vehicle registration to view evidence or start a challenge. Do not pay if you intend to challenge, because Wandsworth says payment closes the case.
  3. Prepare up to four supporting files, no larger than 10MB each and 23MB in total. Accepted formats include DOC, DOCX, JPEG, PDF, PPT and open document formats.
  4. For moving-traffic PCNs, Wandsworth directs the registered keeper to make a formal representation on receipt of the PCN. There is no informal representation stage for moving traffic.
  5. Explain which part of the Code 38 allegation you dispute. Include the PCN reference, vehicle registration, your address and copies of photographs or records supporting each point.
  6. Save the full submission, attachments and dated acknowledgement.
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5. How long does Wandsworth have to respond?

London Tribunals says the authority "should normally respond to representations within 3 months". Keep Wandsworth's acknowledgement and the date your representations were received.

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6. If Wandsworth rejects your representation

A formal Notice of Rejection explains Wandsworth's decision and how to appeal to London Tribunals. You have 28 days beginning with service of that notice to pay or register your tribunal appeal.

Compare the reply with the Code 38 grounds and evidence you submitted. Identify any unanswered point, missing evidence or inconsistency between the restriction and the recorded event. Keep the rejection notice and the appeal details supplied with it.

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7. Taking your Wandsworth appeal to London Tribunals

London Tribunals is independent of Wandsworth. Use the registration instructions and verification details in the Notice of Rejection, upload your evidence and explain why the alleged Code 38 contravention or liability is disputed.

There is no fee to register the appeal. If it is refused, the full penalty is normally payable; an earlier discount does not automatically continue. If registering late, explain the delay so the adjudicator can decide whether to accept the appeal.

Read Wandsworth's evidence pack and respond to the points relevant to your case. Keep to the tribunal's directions and evidence deadlines.

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Tribunal examples relevant to Code 38

These London Tribunals decisions illustrate issues relevant to Code 38. They involve the authorities named below, not necessarily Wandsworth. Use the reasoning that matches your evidence; these are not Wandsworth-specific outcomes.

The evidence did not establish usable warning before the width restriction

London Borough of HarrowAppeal allowed

Case 2250291799 / 2025-10-14 / Adjudicator Chez Cotton

Chez Cotton allowed the appeal because the authority's advance-warning photographs were unreadable and the restriction sign at the location came too late for this driver to change course. The terminal signs and recorded passage were not the missing evidence.

For these reasons I find the PCN has not been validly issued.

Chez Cotton, case 2250291799
Read the case commentary

Parked vehicles left no realistic safe alternative for the lorry

London Borough of SouthwarkAppeal allowed

Case 2250278688 / 2025-10-09 / Adjudicator Philippa Alderson

Philippa Alderson allowed the appeal after finding that parked vehicles made the required passage extremely challenging or impossible and that turning back would also have been potentially dangerous. She expressly limited the decision to its facts.

In the specific circumstances of this case I find that no realistic alternative was open to the driver.

Philippa Alderson, case 2250278688
Read the case commentary

Advance warnings and an available turn defeated the width argument

London Borough of HarrowAppeal refused

Case 2250427289 / 2025-12-29 / Adjudicator Darminder Lehal

Darminder Lehal refused the appeal after accepting the signs, advance width warnings and evidence of a left turn before the restriction. Concern about fitting through the gap did not justify passing on the wrong side.

I am satisfied the contravention occurred and no ground of appeal is established nor is an exemption applicable.

Darminder Lehal, case 2250427289
Read the case commentary

2025 London Tribunals results: shared context

34 of 194 recorded cases were allowed (17.5%).

Parking Mate UK archive: unique case references decided in 2025 under 'Failing to comply with a keep left/right sign'. Includes signage, obstruction, vehicle identity and liability disputes, and contested/non-contested outcomes. Tribunal decisions, not all PCNs issued or a Parking Mate UK success rate. These are London-wide results, not Wandsworth-only statistics.
Recorded outcomeCases
Allowed34
Refused160
Total194

Full Code 38 PCN Appeal Guide

Read the detailed legislation, signage requirements, exemptions and case analysis for this contravention.

Read the full Code 38 PCN Appeal Guide

Sources and references

  1. Standard contravention codes

    Linked standard code list: Code 38 and suffixes l/r; distinguish Code 32 mandatory direction at a junction.

  2. TSRGD 2016, Schedule 3

    Schedule 3 Part 2 item 3: diagram 610; Part 4 provisions 1, 2, 3, 4; Part 5 direction 2 only; associated plate Part 3 item 2. Supplied PDF pages 69 and 76-80 checked.

  3. TSRGD 2016, Schedule 11: pass either side

    Part 2 item 73, diagram 611: same destination by proceeding either side of the sign. Supplied statutory PDF page 216; read with TSM 4.7.4.

  4. Traffic Signs Manual, Chapter 3 (2019)

    Chapter 3 paragraphs 4.7.1-4.7.5: 610 may be erected without an order; traffic-island use, 611 either-side information and bollard/post mounting. Section 4.2 distinguishes junction-direction signs.

  5. Local Authorities' Traffic Orders Regulations 1996

    Regulation 18: signs conveying an order's effect and their maintenance, where an associated width or other restriction relies on an order. Not a universal order requirement for diagram 610.

  6. London Local Authorities and Transport for London Act 2003

    Section 4 and Schedule 1: scheduled section 36 signs, prescribed orders, owner liability, representations and appeals.

  7. London Tribunals: moving-traffic PCN enforcement

    London representations, response expectation and independent appeal stages.

  8. London Tribunals: registers of appeals

    Search the three case references linked from this guide. Statistics use the supplied Data-sheet cohort, unique references, 2025 dates and exact label 'Failing to comply with a keep left/right sign'.

  9. London-wide parking and traffic charges

    Current moving-traffic charge: £160, with the applicable 50% early-payment reduction. Borough increases took effect on 7 April 2025.

  10. England's 2022 charging guidelines

    Schedule 3 paragraphs 1-2: higher-level moving-traffic charges, bands of £60 or £70 and their 50% discounted amounts; apply the correct local band.

  11. London Tribunals: moving-traffic enforcement process

    Representations within 28 days of service, normal three-month response and appeal after rejection.

  12. London Tribunals: preparing your appeal

    Registering an appeal, verification details and supporting evidence.

  13. Wandsworth: challenge a PCN

    Opening evidence and challenge instructions; Supporting evidence; Start challenge link

  14. Wandsworth: pay or challenge a Penalty Charge Notice

    PCN number and vehicle registration fields; reached through the council's Start challenge link

  15. Wandsworth: moving traffic representations

    Moving traffic contraventions; registered-keeper formal representation instruction; no informal representation stage

  16. Wandsworth: informal representations and discount re-offer

    Make an informal representation against a PCN; eligible notice types and 14-day discount re-offer

About Parking Mate UK

We assess real Code 38 decisions to identify the evidence that matters in a keep-left or keep-right appeal: the arrow facing the vehicle, the side passed, approach warnings and any obstruction or exception.

The 2025 London-wide analysis above covers 194 decisions: 34 allowed and 160 refused. Its stated category scope applies; these are not Wandsworth-only figures.

Send us your Wandsworth Code 38 PCN for a free assessment. Parking Mate UK prepares and submits your formal representation to Wandsworth and handles your London Tribunals appeal, with support online and on WhatsApp.

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