How To Appeal NCP PCN Parking Ticket

Challenge NCP Unfair Parking Fines & get them cancelled.

  • Please note that we do not issue parking tickets but we are here to help you appeal and get your parking ticket cancelled

In This Section

Have you received a NCP PCN?

If you have received a NCP PCN, we can write your parking ticket appeal letter to challenge your parking charge notice and get it cancelled.

How We Help You Appeal
  • 1. Our appeal letter app will write your letter
  • 2. We check if your ticket was issued correctly
  • 3. We collect evidence to help you write a strong appeal
  • 4. We check if the signs were clear
  • 5. We even submit some appeals automatically

Read our parking appeal guide below to check how your if your parking fine was issued correctly then use our app to write your appeal letter for only £4.99.

Read our step by step guide to learn how to get out of your NCP fine.

How To Appeal Your NCP Fine

If NCP have issued a private parking ticket called “Parking Charge Notice” within the last 28 days, you don’t have to pay it right away. If you appeal and the appeal is rejected, you will still be able to pay the discount amount but we want you to appeal and win so you don’t have to pay.

Writing your appeal is very easy, answer a few questions about NCP and your parking charge notice, our app will then write a perfectly worded appeal letter to help you fight your ticket. 

We have checked all the legal stuff to help you check if the NCP – parking charge notice was issued according to British Parking Association rules. You can also see recent appeals here.

1. Enter PCN Details

2. Answer simple questions and find common mistakes

3. Add your contact details

4. Pay £4.99 and get your appeal letter

NCP Appeal Guide

Before you write your NCP parking ticket appeal letter, we will now you the top things to check on your ticket to see if it was issued correctly. If the ticket wasn’t issued correctly, then it must be cancelled!

We have written the loopholes in detail below, so just read and see what applies to you. So lets begin!!!

Parking Charge Notice Loopholes

Here are the best appeal reasons to get your NCP pcn cancelled. Our app goes through all this checklist with simple questions.

1. Did NCP Issue The PCN within 14 Days?

If NCP issue your parking charge notice by post it must be issued within 14 days according to the law i.e. POFA 2012 in Section 9(5). It is important to also know that you can only use this appeal reason if you appeal as the registered keeper. If you make a mistake and mention that you were driving, the loophole is no longer available. If you use our app to write your appeal, you won’t make this mistake! It’s fool proof!

2. Is NCP using POFA 2012?

If your NCP parking charge notice does not mention that the NCP is using POFA 2012 to transfer liability to you, then this means that the vehicle keeper can not be held liable for the charge. NCP can only transfer liability to the keeper if they use POFA 2012 Schedule 4. However, this only works if NCP doesn’t know who was driving.

3. Did you Park & Leave on time?

If you receive a NCP ticket after you visit their pay and display car park, but you bought a parking permit, you may be surprised that you have received parking charge, don’t worry, you have 10 minutes grace period at the end of every parking session over 1 hour.  

Example Parking Session:

  • Arrived at the NCP car park at 12:00
  • Paid for 2 hours parking from 12:05 to 14:05
  • And you leave the NCP car park at 14:15

To successfully appeal the parking charge, you have to show NCP that you did not overstay because Operator rules allow for:

  • 5 minutes of minimum consideration time
  • 10 minutes grace period

4. Did You Pay For Parking?

If you simply paid for parking to NCP and your ticket was not on display. You should provide a copy of the permit you had on the day as evidence. NCP should review the evidence and see that parking was paid for and cancel the parking charge notice. Simply tick an option stating the driver had paid for parking and provide proof.

5. the Driver Left on time

Yes, you can still get a parking charge notice even if you left the car park on time. If parking was allowed for more than 1 hour, then you have 10 minutes grace period to leave the car park at the end of your session. Simply summarise the driver’s time of parking as stated in section 3 above and you will be fine.

6. Were the Signs Clear & Easy to Read?

Signs play an important role in enforcing parking tickets. If the signs are not clear or visible, then you have a genuine defence to contest them. Signs must also be clear at night.

There are 2 types of signs which must be clear and visible at all times.

  1. Entrance Signs must be big and show that the car park is private land
  2.  Signs showing Terms of Parking must be clearly displayed in the car park

The BPA rules state in section 19.3 that “Signs showing your detailed terms and conditions must be at least 450mm x 450mm“. If you find that the signs are small. Select the relevant option in our app to challenge them.

7. were you a Customer?

Imaging visiting your favourite supermarket be it Tesco, Sainsbury’s or even a restaurant. You expect to spend more money with the retailer than with the car park.

If you do not have a legal loophole, you should consider complaining to the retailer directly and asking them to step in. If you can visit them locally, take your parking ticket and proof of purchase with you. 

All landowners have the power to cancel a parking ticket. Think of this way, what do you think would happen if the parking company issued a ticket to the store manager? Exactly, it would be cancelled instantly.

8. Is the Retailer on Social Media?

You would be surprised at the power of Twitter, Facebook and Email to get tickets sorted.
Brand reputation is very important and a negative parking ticket experience is something they will often correct.

Send the retailer a message asking them to confirm how you can get your ticket cancelled. 

Alternatively email the CEO and explain that you are a customer and need their help to get a ticket cancelled. You can find contacts and email addresses on the ceoemail website. Send them a message explaining your situation and you should see your parking ticket disappear.

9. Do you want to Name a Driver?

This is not a loophole but the law says that if the vehicle keeper names a driver, the parking company has to pursue the driver. The driver can be based anywhere on earth because anyone who is legally allowed to drive could be given permission by the vehicle owner

You are probably wondering, can they use CCTV images? The answer is NO. The images from CCTV can only be used to monitor vehicles entering and leaving car parks. 

You should only do this if the person accepting liability understands this up front and knows how to appeal.

Free Parking Ticket Review

Send us your ticket for review on WhatsApp and we will check if we can help.

How to Submit NCP Appeal

Once we have written your appeal letter, we submit some appeals automatically to NCP. If not, we will provide you with a guide which explains how to manage the appeal process and answers all the questions.

  • You simply send the PDF attachment to NCP or POPLA
  • Bonus, we provide you a personalised guide for NCP

Parking Mate UK Success Rate

We are the first UK company to provide an instant online appeal service to motorists. We know how complicated appeals can be, therefore we are here to support you with your parking tickets. It can take less than 5 minutes to write a 5 page appeal.

80% Success Rate

We have appealed more than 1,000 parking tickets and have a higher than 80% success rate. All our knowledge and tricks are in the app.

No hidden fees & charges

Our one off cost gives you a perfectly worded letter with all the key things to address. We don't charge anything else.

GDPR Data Retention

We delete your personal data from our system 30 days after your appeal is submitted. Once a letter has been written, we have no need to keep your details and remove it automatically.

Dedicated Support

Our team is here to help answer any questions you may have with your appeal. Getting your ticket appealed has never been easier.

Recent Private Parking Appeals

Appeals completed by other motorists on Parking Mate UK

Smart ParkingKFC Ventura retail park Tamworth
Euro Car ParksWellington shopping centre
GXS ServicesBasin road north
UK Parking ControlNW3 7UH
Regent ParkingQcp
Initial ParkingSlipway car park
ParkingEye6 Beaconsfield Road, Southall
ParkingEyeHoliday inn Cambridge
ParkmavenLondon Road (Premier Inn Nottingham Arena)


Answers to some common questions asked by other drivers.

Private parking companies rely on people making mistakes in appeals to then demand payment. If you spend time writing an appeal without guidance, you may accidentally reveal that you are the driver or forget some easy loopholes that get your ticket cancelled. We provide you with carefully written appeal letters and an appeal guide to help you win your case.

If NCP cancels your ticket right away, an appeal can be successful in as little as 24 hours, however, if the NCP rejects your appeal, you may need to take your appeal to  POPLA which could then take 2-3 months

No, it is no longer advisable to ignore parking tickets issued on private land. Since 2012, parking companies like NCP were given powers to chase the vehicle keeper if they don’t know who the driver was. This means the vehicle keeper is liable if the driver is not named!

If you did not receive the PCN and you have a genuine case, NCP are required to have a complaint process which you can use. Your complaint can not be an appeal, it must be a genuine complaint such as you made payment, you moved address or you never received a PCN.

NCP have 6 years to submit a county court small claim if you don’t pay or successful appeal your parking charge notice and get it cancelled!

Ready to appeal your NCP PCN?

Get started by writing an appeal letter and sending it to NCP right away!

How to Pay NCP PCN

Before you pay your PCN, you should use our app to negotiate a lower rate for your parking ticket. We often reduced parking tickets to £30.

  • Go to NCP‘s website then payment page
  • Click Payment then Pay
  • Enter your personal and card details
  • Click pay to finish

About NCP

NCP are a private parking company who manage parking on private land across the UK. If you breach the terms of parking in a NCP car park, you will receive a parking charge notice. 

You can get help on to appeal your NCP ticket.