How We Cancelled a Horizon Parking Ticket at Tesco Stourbridge

Horizon Parking PCN Cancelled. 4 Defects Found

A motorist received a parking charge notice from Horizon Parking after parking at Tesco in Stourbridge. The charge was £100 for allegedly exceeding the maximum stay. Instead of paying, they used Parking Mate AI to check the ticket for legal defects.

What Our AI Found

Our AI PCN Manager scanned the parking charge notice and identified four separate legal defects.

1. Late Notice to Keeper

Under Schedule 4, Paragraph 9(2) of the Protection of Freedoms Act 2012, the operator must serve the Notice to Keeper within 14 days of the alleged contravention. In this case, the notice was served outside the statutory window. This single defect is enough to make the charge unenforceable against the registered keeper.

2. Missing POFA Declaration

The parking charge notice did not contain the required keeper liability statement under the Protection of Freedoms Act 2012. Without this declaration, Horizon Parking cannot transfer liability from the driver to the keeper.

3. No Parking Period Stated

The notice failed to state the observed parking period. The BPA Code of Practice requires operators to clearly state when the vehicle was observed and how long it was parked. Without this information, the operator cannot demonstrate that a contravention occurred.

4. Weak ANPR Evidence

The ANPR camera evidence showed only partial number plate captures with no clear entry and exit photographs. The quality of evidence was insufficient to prove the alleged overstay.

The Result

A tailored appeal letter was generated citing all four defects with specific references to POFA 2012 and the BPA Code of Practice. The appeal was submitted to Horizon Parking.

The parking charge was cancelled within 14 days.

The motorist saved £100 and the appeal took less than 3 minutes to generate.

Key Takeaways

• Horizon Parking is one of the most common operators we see. They issue approximately 2,595 parking charges per day according to DVLA data.
• Late Notice to Keeper is the most common defect we find in Horizon tickets.
• Always check your parking charge notice for defects before paying. Most tickets have at least one legal issue.

Check Your Horizon Parking Ticket

If you have received a parking charge notice from Horizon Parking, check it for free with our AI PCN Manager. We scan for 71+ defect types and generate a professional appeal letter in minutes.