APCOA Hospital Parking Charge Cancelled. Late Notice to Keeper

APCOA PCN Cancelled. Late NTK and No Parking Period

A motorist visited a hospital in Birmingham and overstayed the free parking period. APCOA issued a parking charge notice for £70. The driver was attending an appointment that ran over and felt the charge was unfair. They uploaded the notice to Parking Mate AI.

What Our AI Found

1. Late Notice to Keeper

The Notice to Keeper was dated 18 days after the alleged contravention. Under Schedule 4, Paragraph 9(2) of the Protection of Freedoms Act 2012, the NTK must be served within 14 days. Serving 4 days late made the charge unenforceable against the keeper.

2. No Parking Period Stated

The notice did not clearly state the observed parking period. It listed the entry time from the ANPR camera but did not state the exit time or the total duration. Without this, APCOA cannot prove how long the vehicle was parked or that the free period was exceeded.

The Result

A professional appeal letter was generated citing the late NTK and missing parking period. The appeal was submitted directly to APCOA.

APCOA cancelled the charge within 10 days.

The motorist saved £70.

Key Takeaways

• APCOA manages parking at many hospitals and airports across the UK. They issue approximately 7,083 parking charges per day.
• Hospital parking charges are common and often involve patients or visitors attending appointments that overrun.
• The 14-day NTK deadline is strict. Even one day late makes the charge unenforceable against the keeper.

Check Your APCOA Ticket

Received an APCOA parking charge? Check it for free with our AI PCN Manager. APCOA is a BPA member and appeals go through POPLA.