Challenge Charge Certificate

Our goal is to get your Charge Certificate cancelled or amount reduced

How we challenge your Charge Certificate

Answer a few simple questions
Provide your explanation & photos
You will see a preview of the letter at the end
Pay £9.99 to get your completed letter
We submit some complaints automatically to the council

*Please note: that some letters need to be sent manually

Please provide PCN details

Penalty Charge Notice #:*

Enter the PCN number.

Vehicle Registration Number:*

Enter your vehicle reg

Issue Date:*

When was the Charge Certificate issued?

DD dot MM dot YYYY

Please click on each section to provide required information

Local Authority

Who issued the Charge Certificate?

Please confirm where the authority is based*

London Boroughs & TFL

Outer London Borough

Please select your Local Authority*

Please select your Local Authority:*

Was a Penalty Charge Notice Issued?

Did you receive a PCN?

Did you receive a penalty charge notice?*

Yes, I received a Penalty Charge Notice

No, I did not receive a Penalty Charge Notice

What did you do when you received the PCN?*

I appealed the Penalty Charge Notice

I paid the Penalty Charge Notice

I forgot to Pay or Appeal the Penalty Charge Notice

Your Charge Certificate Options

Your options to get your CC sorted!

Because you didn't receive a PCN, your options are:

Option 1: Use this app to write a letter and ask the authority to cancel the PCN
Option 2: Wait for the Council to issue an Order for Recovery which you can then challenge later!

If they cancel the PCN now, then the case will be closed and there is no further action

If you wait for the Order for Recovery, you will have to get it witnessed by the Court or a Solicitor and send it to the TEC.

What do you want to do?*

I will write to the Council now

I will wait for the order for recovery

Did you appeal to the Council or the Tribunal?*

I appealed to the Council

I appealed to the Tribunal

Did the council respond to the appeal?*

Yes, the Council responded and rejected my appeal

No, the Council have not responded to the appeal

Did you send the rejected appeal to the Tribunal?*

Yes, I sent the appeal to the Tribunal

No, I did not send the appeal to the Tribunal

If you submit an appeal to the tribunal and your appeal is accepted. The Charge Certificate will automatically be cancelled!. It is highly recommended that you Start Your Appeal to Traffic Penalty Tribunal as soon as possible!

Has the Tribunal make a final decision on your appeal?*

Yes, I received a decision on my Tribunal appeal

No, I have not received a decision to my appeal

What do you want the council to do for you?*

I am happy to pay the discount amount for the penalty charge

I request to be sent a new penalty charge notice

What do you want the council to do for you?*

I am happy to pay the discount amount for the penalty charge

I will submit an appeal to the tribunal

I want to explain my mitigating reasons

What do you want the council to do for you?*

I request a response to my appeal

Because you paid your Penalty Charge Notice, you should:

Provide Evidence: Add a screenshot or confirmation of the payment you made
Explain How You Paid: Tell the Council how you paid so they can easily find your payment and update your account.

If the payment is confirmed, your penalty charge notice will be cancelled and there will be no further action

Additional Information

Please provide details about your payment for the PCN including date and proof of payment

Explain your reasons for appeal*

Additional Photos

Add some photos to support your statement

Drop files here or

Accepted file types: jpg, gif, png, jpeg, jpg, bmp, Max. file size: 10 MB, Max. files: 5.

Request Evidence

Asking the council for evidence may increase the time it takes for them to respond

Local Authority Evidence Request

A copy of the Penalty Charge Notice

A copy of the Notice of Rejection

Your Contact Details

This will be added to your letter

Your Name*

First Last

Your Address*

The address will be added to your letter

Street Address Address Line 2 City ZIP / Postal Code

Email*

For a copy of your letter

Purchase Support

Payments allow us to continue improving the app and ongoing legal research. Thank you

Pay for your letter*

Charge Certificate Letter £9.99

Payment Total

Have you read a preview of your letter?

Yes, I am happy with the letter

If not, please read a preview above

This field is for validation purposes and should be left unchanged.

Your Messages

Challenge Charge Certificate

Please provide PCN details

Local Authority

Was a Penalty Charge Notice Issued?

Your Charge Certificate Options

Additional Information

Request Evidence

Your Contact Details

Purchase Support