case studyprivate

APCOA Hospital Parking Charge Cancelled. Late Notice to Keeper

NTK dated 18 days after contravention (4 days beyond POFA limit) and notice failed to state observed parking period. Charge cancelled.

By Parking Mate UK

APCOA Hospital Parking Charge Cancelled. Late Notice to Keeper

APCOA PCN Cancelled. Late NTK and No Parking Period

A motorist visited a hospital in Birmingham and overstayed the free parking period. APCOA issued a parking charge notice for 70 pounds. The driver was attending an appointment that ran over and felt the charge was unfair. They uploaded the notice to Parking Mate UK.

What Parking Mate UK Found

  1. Late Notice to Keeper

The Notice to Keeper was dated 18 days after the alleged contravention. Under Schedule 4, Paragraph 9(2) of the Protection of Freedoms Act 2012, the NTK must be served within 14 days. Serving 4 days late made the charge unenforceable against the keeper.

  1. No Parking Period Stated

The notice did not clearly state the observed parking period. It listed the entry time from the ANPR camera but did not state the exit time or the total duration. Without this, APCOA cannot prove how long the vehicle was parked or that the free period was exceeded.

The Result

A professional appeal letter was generated citing the late NTK and missing parking period. The appeal was submitted directly to APCOA.

APCOA cancelled the charge within 10 days.

The motorist saved 70 pounds.

Key Takeaways

  • APCOA manages parking at many hospitals and airports across the UK. They issue approximately 7,083 parking charges per day.
  • Hospital parking charges are common and often involve patients or visitors attending appointments that overrun.
  • The 14-day NTK deadline is strict. Even one day late makes the charge unenforceable against the keeper.

Check Your APCOA Ticket

Received an APCOA parking charge? Upload it for assessment with Parking Mate UK. APCOA is a BPA member and appeals go through POPLA.

FAQs

Parking Ticket Help FAQs

Common questions about using Parking Mate UK after reading this guide.

Do I need legal or technical knowledge to challenge this parking charge notice?

No. Parking Mate UK is built so you do not need to know the law, regulations, notice wording, or technical process. You upload the notice, explain what happened, add any supporting evidence, and the system assesses the case, deadlines, issuer compliance, evidence, wording, and escalation stage for you.

How quickly can I start a challenge for this parking charge notice?

Most customers can submit the request online in about 60 seconds. Once the notice is uploaded, Parking Mate UK identifies the document type, checks whether it appears to have been issued correctly, and prepares the solicitor-grade correspondence needed for the next stage.

What is the goal of challenging this parking charge notice?

The first goal is to get the ticket cancelled. Where cancellation is not available, the next goal is to reduce the amount, reset the case to an earlier stage, stop escalation, or put you in the strongest possible position before responding to the issuer.

What does Parking Mate UK generate for this parking charge notice?

Parking Mate UK generates solicitor-grade correspondence for the stage you are at, such as an appeal, formal representation, POPLA or IAS appeal, debt response, Letter Before Claim response, defence, witness statement, statutory declaration, out-of-time application, N244 application, or enforcement complaint.