Parking Mate UK
case studyprivate

UKPC Parking Charge Cancelled. Keeper Liability Defence

UKPC charge cancelled after NTK served on day 17 (exceeding POFA 14-day deadline) and notice lacked appeal instructions.

By Parking Mate UK

UKPC Parking Charge Cancelled. Keeper Liability Defence

UKPC PCN Cancelled. Keeper Liability Not Established

A vehicle keeper received a parking charge notice from UKPC for an alleged overstay at a shopping centre. The charge was 100 pounds. The keeper was not driving the vehicle at the time. They uploaded the notice to Parking Mate UK.

What Parking Mate UK Found

  1. Late Notice to Keeper The NTK was dated 15 days after the contravention. Factoring in postal delivery time, the notice arrived on day 17. Under POFA 2012, this exceeds the 14-day deadline.
  1. No Driver Identification Required Because the NTK was late, UKPC could not rely on keeper liability. They would need to identify and pursue the actual driver. Since the ticket was issued by ANPR and no windscreen ticket was given, the driver was unknown.
  1. Missing Appeal Instructions The notice did not clearly explain how to appeal or the deadline for doing so. The BPA Code of Practice requires this information to be included on the NTK.

The Result

The appeal letter explained that keeper liability could not be established due to the late NTK and that the keeper had no obligation to identify the driver. UKPC cancelled the charge.

Key Takeaways

  • UKPC issues approximately 870 parking charges per day
  • If you were not the driver, check whether the NTK was served within 14 days. If late, you have no obligation to pay or identify the driver
  • Never voluntarily identify the driver if the NTK is late

Check Your UKPC Ticket

Upload your UKPC notice for a full assessment. UKPC is a BPA member and appeals go through POPLA.

FAQs

Parking Ticket Help FAQs

Common questions about using Parking Mate UK after reading this guide.

Do I need legal or technical knowledge to challenge this parking charge notice?

No. Parking Mate UK is built so you do not need to know the law, regulations, notice wording, or technical process. You upload the notice, explain what happened, add any supporting evidence, and the system assesses the case, deadlines, issuer compliance, evidence, wording, and escalation stage for you.

How quickly can I start a challenge for this parking charge notice?

Most customers can submit the request online in about 60 seconds. Once the notice is uploaded, Parking Mate UK identifies the document type, checks whether it appears to have been issued correctly, and prepares the solicitor-grade correspondence needed for the next stage.

What is the goal of challenging this parking charge notice?

The first goal is to get the ticket cancelled. Where cancellation is not available, the next goal is to reduce the amount, reset the case to an earlier stage, stop escalation, or put you in the strongest possible position before responding to the issuer.

What does Parking Mate UK generate for this parking charge notice?

Parking Mate UK generates solicitor-grade correspondence for the stage you are at, such as an appeal, formal representation, POPLA or IAS appeal, debt response, Letter Before Claim response, defence, witness statement, statutory declaration, out-of-time application, N244 application, or enforcement complaint.

Start My Appeal
WhatsApp Us