How to Appeal Greenwich Penalty Charge Notice

How to Appeal Greenwich PCN - Parking Fine

This guide provides you with free advice on how to challenge your Greenwich Penalty Charge Notice.

Wouldn’t it be great if there was an easy app which could guide you in writing your parking ticket appeal letter? Good news, we have that app!!!

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  • Easy to use, simply point and click
  • Find loopholes to get your parking fine cancelled
  • Check if your fine was issued within 28 days
  • Find mistakes made by the council easily
  • Request evidence like Traffic orders
  • Request evidence like Traffic orders

Why Did Greenwich Issue a Penalty Charge Notice

Greenwich have the responsibility to manage street parking, keep traffic flowing and ensure pedestrians are safe when using public highways or Greenwich managed car parks.

The city
Greenwich parking fine

They issue parking tickets, also referred to as a parking fine for:

  1. Breaking traffic rules
  2. Not observing parking restrictions
  3. Not parking correctly in a Greenwich car park
  4. Failing to display a permit

When you receive a Greenwich PCN – penalty charge notice, you have the option to pay or appeal it. You have nothing to lose by appealing the parking ticket because if the appeal is rejected, the discount will often be re-offered.

You can also contact Greenwich on twitter @Royal_Greenwich if you want to ask any questions or get instant advice.

Check Your Appeal Options

Parking Guide

Types of Greenwich Parking Fine

There are four types of parking fine that Greenwich can issue to a motorist. Each type of parking ticket has specific rules and guidelines that the Greenwich must follow. If the rules are not followed, you can challenge this and get the penalty charge notice cancelled. 

  1. A Bus Lane 
  2. Windscreen
  3. Moving Traffic
  4. Off-Street Car Park

Appealing a penalty charge notice using our app requires a no prior understanding of the rules because you will be guided through the options. We wanted to make this process easier than ever because most people are too busy to read the laws, so all you need to do is follow the steps in our penalty charge notice appeal letter app.

If you don’t find a defence, don’t worry, we are still updating our app and it will eventually cover all bases.
All you have to do is put the right contravention code and our app will show you the best defence in each scenario.

How to Get Out Of Your Greenwich PCN Parking Fine

The following is a simple checklist to see if your penalty charge notice was issued correctly.

In all scenarios, you have to remember that Greenwich have to prove that the contravention occurred. If there is no evidence of contravention, then you should challenge them and ask them to prove a contravention occurred.

All the points below are included in our appeal letter app and all you have to do is choose the options which apply to your specific case in our app.

Windscreen PCN Loopholes

    • Was the penalty charge notice placed on the vehicle and do the photos prove this?
    • Did you receive multiple penalty charge notices for the same offence?
    • Does the signage support the penalty charge notice?
    • Were you loading and unloading?
    • Was the notice to owner issued after 6 months?
Greenwich penalty charge

Moving Traffic PCN Loopholes

    • Was the PCN issued within 28 days?
    • Does the penalty charge notice have the correct contravention code?
    • Have you received multiple PCN’s during a short period of time

Bus Lane PCN Loopholes

    • Was the bus lane signage clear?
    • Did you drive in the bus lane for less than 20 metres?
    • Were you entering a bus lane to access a building?
    • Did you have to drop or pick up a passenger in a bus lane?
    • Did you just turn into a bus lane and there was no sign?
bus lane

We have reviewed over 360,000 cases from London Tribunal adjudicators, and evidence has shown these reasons are valid for getting a penalty charge notice cancelled and if you include them in your appeal, you have a high chance of your appeal Greenwich PCN being successful and getting your parking cancelled.

How to Write Your Parking Fine Appeal Letter

The easiest way to beat your parking fine is to simply use the Parking Mate UK app to write your parking fine appeal letter since it will guide you through the process and provide the best defences to select from. Our app guides you step by step:

  • Captures Greenwich Penalty Charge Notice details
  • Looks for issues with signage and restrictions
  • Checks if the Greenwich parking fine correctly
  • Includes key adjudicator cases for similar contraventions
  • Checks if the Greenwich PCN complied with the enforcement process
pcn main

When to Appeal Your Greenwich Parking Fine

You have 28 days to pay or appeal your parking fine. Anytime you receive correspondence about your Greenwich PCN, you usually have 28 days to respond, however you should aim to respond within 14 days.

A 2019 report from London Councils showed that less than 1% of parking fines were appealed, which was 36,000 from 5.9million tickets.

This means 99% of penalty charges are not even challenged. If more people challenge penalty charge notices, it will result in more appeals timing out, councils not being able to contest every case at the London Tribunals and therefore more appeals being won.

If you appeal outside the discount period, the full amount is due, and in this case, you should take the case through the full enforcement process.

If after writing a free penalty charge appeal letter you find that you have some legal defences or any of the following scenarios apply, you should definitely appeal your Greenwich penalty charge notice throughout the full process including the tribunal. The strongest legal points to get out of your parking fine are:

·       Greenwich did not leave a penalty charge notice on your windscreen

·       The postal penalty charge notice from Greenwich  came after 28 days

·       Greenwich sent your notice to owner after 6 months

·       Any documents went to your old address

·       Our appeal letter app shows that you have a legal defence

·      If you have proof that a contravention did not occur

When to Pay Your Greenwich Parking Fine

Our general advice is that even if you do not have a genuine reason to contest a parking fine and it was issued correctly, you still appeal at the first stage anyway and if the council refuse to allow the appeal and cancel the penalty charge notice, they will offer you the discount and therefore, you have nothing to lose.

If you have no genuine defence, you should pay the penalty charge notice when Greenwich reject your first appeal and re-offer your discount. Paying early does not help you or other motorists since the councils will pocket early payments.

You should always send an appeal at least once since you have nothing to lose.

How to Appeal Greenwich PCN for New Restrictions

If Greenwich have put temporary restrictions using cameras or bollards, you can challenge them if you were not informed in advance or the road does have any warnings before you reach the restriction. 

These restrictions are often introduced to reduce rat-running (drivers taking shortcuts) on residential streets and to promote social distancing, so you may find that your normal route has “road closed” signs or “parking suspended” signs.

Please read this article which goes in detail on rat running from the RAC which covers What is rat-running and should cut-through traffic be illegal?

In all cases, inspect the signs carefully because if they are not clear or if the restrictions were installed overnight or it’s your first offence, Greenwich may be able to cancel the penalty charge notice.

If Greenwich have introduced a temporary restriction on a road called Westminster Road, use google to search their site for the traffic management order, the google query would look something like this: site:*.westminster.gov.ukWestminster road TMO” you can also add a space and “filetype: pdf” if you want to restrict answers to pdf documents only.

Once you find the documents, simply read through to identify anything you can use in your appeal.

How to Send Your Greenwich Parking Fine Appeal

  • Go to Greenwich appeal website
  • Enter your details and email address
  • Attach the PDF appeal letter to your appeal
  • Simply say "See attached letter" in the appeal box
  • Submit your appeal and wait for the operator to reply

Dealing with Your Greenwich PCN at London Tribunals

Appeals which go to London Tribunals will be reviewed by an independent adjudicator. The adjudicator has to check if the parking fine was issued correctly and make a decision based on evidence provided.

If you only rely on mitigating reasons, your appeal will almost always fail

The adjudicators can only allow an appeal if they find that the council has not followed the rules or has made an administrative error. 

You should provide as much evidence as possible when sending your appeal to London Tribunals because Greenwich have to prove that the contravention occurred and they will submit a detailed case file in most cases.

Find Winning Parking Fine cases At London Tribunal

Since all councils in the UK follow the same laws, you can use a supporting case from London Tribunals to improve your chance of winning your parking fine appeal. London Tribunals publish all successful appeals, therefore, if you have a similar scenario, you can use the law mentioned to get your penalty charge notice cancelled with Greenwich. To find similar cases, simply follow the steps below. 

You can see the key cases here

Finding cases at London Tribunal:

  1. Go to https://londontribunals.org.uk/
  2. Select Statutory Registers
  3. Select search under Environment and Traffic Adjudicators
  4. Enter the following:
    • Enforcing authority as Greenwich
    • Enter desired dates
    • Outcome as Appeal allowed

You will then be presented with a list of all successful appeal cases which you can review and find one that matches your case. Simply copy the “case reference number” and “adapt the text from the decision” to include in your appeal letter.

Common ways to win London Tribunals appeals against Greenwich

  1. If Greenwich does not include a penalty charge notice in their case file, it means they will not prove the contravention occurred and therefore the appeal will be allowed
  2. If Greenwich send you a charge certificate while your case is with the London Tribunals, you should update your appeal at London Tribunals and upload a copy of the charge certificate, it means the authority has sent a demand for payment which they are not allowed to demand and enforcement is unlawful.
  3. If Greenwich don’t upload a case file on time, then the appeal will be allowed
  4. If Greenwich responded to your formal appeal after 56 days, you should highlight this to London Tribunals because Greenwich are deemed to have accepted the representation and the appeal will be allowed.
  5. Finally, the assessor will only check the facts you state, they are not obliged to highlight any error made by the council if you don’t highlight it.

How to Send Your Parking Fine Appeal to London Tribunals

  • Go to London Tribunals to start
  • Enter your details and email address
  • Attach the PDF appeal letter to your appeal
  • Simply say "See attached letter" in the appeal box
  • Submit your appeal and wait for the tribunal to reply

Read more about Penalty Charge Notices

complain about unfair penalty charge Notice enforcement

If you have lost an appeal and you feel that Greenwich haven’t dealt with your parking fine appeal properly, you can use the complaint process to get things right. The complaint process works in 3 stages.

  1. Stage  1 complaint – This complaint is sent to Greenwich via the complaint process detailed on their website. If you are not satisfied with the response, the case can be escalated to stage 2.
  2. Stage 2 complaint – This complaint is sent to a very senior representative within Greenwich, usually the CEO, this is the final chance for the council to get things right.
  3. Stage 3 complaint – The final stage requires escalating the complaint to The Local Government & Social Care Ombudsman.

The purpose of the ombudsman is clearly stated on their home page which says:

We look at individual complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a free service. We investigate complaints in a fair and independent way – we do not take sides.

Please note that your complaint cannot be about why you believe the parking fine wasn’t issued correctly, your complaint must be if the process of managing the penalty charge notice was not correct.

Frequently Asked Questions

01. Can I Ignore Greenwich Parking Ticket?

The simple answer is no, if you ignore the penalty charge, the amount will keep increasing as enforcement escalates. A £65 penalty charge notice in London can easily become £513 if ignored and bailiffs are involved. Use our guide to see your options at every stage of the enforcement process

02. What if Greenwich reject my parking fine appeal ?

If Greenwich reject your appeal, you can submit the appeal to London Tribunals within 28 days. Once your appeal is submitted, the authority will have to submit their case within 28 days, if not, the appeal will be decided in your favour.

03. How to pay the Greenwich Parking Fine

To pay your Greenwich parking ticket

  1. Go to the Greenwich website
  2. Enter your parking ticket details
  3. Make your payment.

Once payment is made, the case will be closed.

04. My London Tribunals appeal has been rejected

London Tribunals consider your appeal based on evidence provided. Their decision is binding on you and the authority and the PCN must be paid after this.

05. Will bailiffs arrive on my door ?

Yes, Greenwich can instruct bailiffs to collect payment for unpaid parking fines if you don’t deal with the penalty charge notice through the appeals process. Appeal now to avoid more stress and costs later.